orangehenry
New Member
just installed Norton Antivirus 2006. It's ISO was loaded in Alcohol 120% when
I last was able to use Windows XP SP2. After the installation I was unable to boot
up again. What happens is it gets to the part where the Windows XP loading bar is
and then goes to a blank screen (the computer is still running). Before this it asks
me whether i want to boot up in safe mode, whcich i can do. I have 2 different graphics
cards to no avail.
The keyboard works fine before the blank screen where nothing happens and i have
to turn off the pc to start the process again.
I have tried to uninstall Norton and Alcohol in Safe Mode but it will not allow me
to (says no uninstall in safe mode). All my data on my hard drives are fine.
I also canceled all related services, took out all non essential components in
the computer (graphics card, sound card, etc). All to no avail. The only thing to
report is that in device manager something called "Plug and Play BIOS Extension"
is reported as beging unable to initialise. I tried to reinstall the driver (it reninstalled
fine) but it did not solve the unable to initalise problem.
Can anyone help? I would be so greatful!!
Thanks.
I last was able to use Windows XP SP2. After the installation I was unable to boot
up again. What happens is it gets to the part where the Windows XP loading bar is
and then goes to a blank screen (the computer is still running). Before this it asks
me whether i want to boot up in safe mode, whcich i can do. I have 2 different graphics
cards to no avail.
The keyboard works fine before the blank screen where nothing happens and i have
to turn off the pc to start the process again.
I have tried to uninstall Norton and Alcohol in Safe Mode but it will not allow me
to (says no uninstall in safe mode). All my data on my hard drives are fine.
I also canceled all related services, took out all non essential components in
the computer (graphics card, sound card, etc). All to no avail. The only thing to
report is that in device manager something called "Plug and Play BIOS Extension"
is reported as beging unable to initialise. I tried to reinstall the driver (it reninstalled
fine) but it did not solve the unable to initalise problem.
Can anyone help? I would be so greatful!!
Thanks.