Windows XP Keeps Crashing

D

dell

Member
Ok, I got a new pc (used) a few months ago, ever since I bought it it has been crashing on me, sometimes it crashes once every few days, and sometimes twice a day. When it does crash it reboots, so I made the settings so where I could see the blue screen pop up, and this is what is says (the important stuff)
Tech Info


Blah blah blah,

***Stop: 0x0000008E (0xc0000005,0xBF09D455,0xEDF369DC,0x00000000

***ialmdd5.DLL-address BF09D455
Base at BF0S(or 5) E000,Datestamp40292e0c

Im wondering if I can just delelte the ialmdd5.DLL file

Please advise on what is making my pc crash ,thanks in advance.

Pc is a dell optiplex Gx270 (windows xp pro)
 
D

dell

Member
On the second link, what driver do I choose?

also,I went into file search and I see that I have 6 ialmdd5.DLL files

just wondering if that sounds right, should I have 6 of those files?
file.jpg
 
johnb35

johnb35

Administrator
Staff member
Let's get more information on your bluescreens.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
D

dell

Member
Here is the report


Dump File : Mini092904-01.dmp
Crash Time : 29/09/2004 00:00:16 (never mind the wrong date, had to unplug pc = date change)
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf09d455
Parameter 3 : 0xedf369dc
Parameter 4 : 0x00000000
Caused By Driver : ialmdd5.DLL
Caused By Address : ialmdd5.DLL+3f455
File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT(R)
Company : Intel Corporation
File Version : 6.14.10.3762
Processor : 32-bit
Crash Address : ialmdd5.DLL+3f455
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092904-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
 
Last edited:
D

dell

Member
Yes,If I have to unplug I always go back into settings to correct the time

okay,thanks, ill try it
 
Last edited:
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