Wireless Network Help Please

dannaswolcott

New Member
I just bought a Net gear wireless N router for someone. He has 2 wireless pcs that connect to it. One XP and one VISTA. The vista laptop connects to the router just fine. The XP however wont connect to the router unless the wireless password is off and the network is open. If we put WEP or WPA on, The wireless connection, The XP computer Will not connect what so ever. We would type in the right wireless code and still it would say limited or no connectivity. Now, On the vista laptop, If we put in WEP, It asks for a user name and password and domain name. If we do WPA, It will take the code and connect just fine.

The XP computer seams to sometimes ask for a certificate to log on the network.. No idea what that is.

So anyway I am hopeing someone can help me figure this out. Thanks in advance.
 
i may be wrong but if the XP computer has a wireless network adapter and is set to be just B then it may just connect to B routers.
Im not sure as im also not a computer network wizard but i shall try and help :D
- Try setting the router settings to B & G.
- Make sure the network key you have entered on the XP computer meets with the router network key, any mis spelt errors will not still connect.

chrisalv14.
 
i may be wrong but if the XP computer has a wireless network adapter and is set to be just B then it may just connect to B routers.
Im not sure as im also not a computer network wizard but i shall try and help :D
- Try setting the router settings to B & G.
- Make sure the network key you have entered on the XP computer meets with the router network key, any mis spelt errors will not still connect.

chrisalv14.

The key is entered in correctly, And in the router settings there is no way to just set B or G. The adapter is brand new and it is a G. The VISTA laptop is also a G and it works fine.
 
Since you first stated that your router is a N-protocol model and now just stated that it is a G-protocol router, would you clarify this by listing the actual model number? I just want to make sure. All N-class routers will be able to use the 802.11b/g specs but they may not be able to run in b&g compatible modes simultaneously.

Now, on both laptops, are you using the internal cards or an external adapter? And, are you using the manufacturer's connection management software or the default Windows connection manager?
 
Since you first stated that your router is a N-protocol model and now just stated that it is a G-protocol router, would you clarify this by listing the actual model number? I just want to make sure. All N-class routers will be able to use the 802.11b/g specs but they may not be able to run in b&g compatible modes simultaneously.

Now, on both laptops, are you using the internal cards or an external adapter? And, are you using the manufacturer's connection management software or the default Windows connection manager?

The OP actually stated that the Wireless Adaptor is a G protocol no his router! In principle N series Routers should work with G protocols adaptors as well mine does. Has the OP tried right clicking the connection and selectiong repair? this can sometimes help this kind of problem or he could uninstall the adaptor and set ti up again from scratch.
 
Ah, I miss-read that. The router is an N-capable router, and the cards are Wireless-G. Excuse me. The rest of my statement stands. :)

Good suggestion Marty, but if he is unable to connect to the router due to security issues, the problem isn't with the DHCP resolution. Some models of wireless cards do not like or support certain security protocols either.

In addition to the internal/external question, can you list the make/model of the access cards?
 
Well, The laptop is a Toshiba running vista. I am connecting using VISTA's build in connection. Not using any other programs from Toshiba to connect to the network. On the desktop, Its a PCI card belkin. I tried the Windows XP utility and still nothing. Then I tried the Belkin utility and still nothing. The model of the Router is Netgear WNR2000.
 
OK. Just to make sure, do you have the latest drivers installed?

That card does support WPA. What WPA mode do you have your router set to? Also, what WPA protocol are you choosing when connecting to the router on your XP desktop?
 
Yep, the drivers are all up to date. We are going to reformat the computer and reinstall Windows XP because every time we install the wireless drivers and reboot the computer, We have to reinstall them. Same thing with the utility, once you reboot it gets deleted. Any program if that, One you reboot files become missing. I think it has a virus, Its getting really slow also.
 
Hi,

This wireless router has a security called WPS (Wifi protected setup). If that is disabled then you will not have any issues in connecting it with WEP or WPA. Check it by disabling WPS on your wireless router
 
1) Make sure your XP install supports wireless encryption, anything before SP1 doesn't and I think SP1 has limited support, SP2 or SP3 should have full support

2) Make sure your driver is not set to any kind of weird radio status, like G only, or prefers something else.

3) update all drivers and OS

4) Update router firmware

5) If all else fails, get a new router I guess. Unfortunately, there are some very crappy consumer routers out there. I have seen some crappy ones that only allow like 3 connections regardless of what you try. Some companies put really cheap hardware in them, and then put in very basic firmware.
 
Back
Top