hey i have windows xp pro sp1, and i stated in another forum that i have aurora on my comp. another thing is i cant shut down, i have to hold the button, the back ground goes black it gets real slow wat could be the prob?. when i run adaware it freezes, norton doesnt find anything spybot freezes, house call get a no esponding sign. what to do. what can it be im about to re install windows on my comp and im backing up the important docs ect. please hurry.