linkin
VIP Member
[RAY 4/13/2010 7:25:58 AM] Your recent returns ref: XCR37126 has recently completed the testing process with the following status: {K3H160185 = FAULTY}. A technician will be in contact shortly to discuss completion of this return. If you have any queries regarding this test result - please send a message to the support team. Thank You. XFX Support Team
Thank god!
Long story:
My XFX 4850 was faulty from the start. at first it was just minor artifcts, then proceeding to get worse and worse. I requested an RMA and had it sent off to their address. Now, i didn't know it because they didn't tell me, but they were moving location. This caused my RMA to be delayed by a whopping 3 months. I sent the card on the 12th of january, it is now the 13th of april.
After having the card sent back to me, i sent it to the new address last week, and as you can see they have recieved it and diagnosed it as faulty within a week.
I would rate XFX 3/5 stars this time around. I do have an XFX 5770 and i will make sure that if i need an RMA again, that they are not moving location any time soon!
Discuss your experience with XFX RMA's, or RMA's in general.
Thank god!
Long story:
My XFX 4850 was faulty from the start. at first it was just minor artifcts, then proceeding to get worse and worse. I requested an RMA and had it sent off to their address. Now, i didn't know it because they didn't tell me, but they were moving location. This caused my RMA to be delayed by a whopping 3 months. I sent the card on the 12th of january, it is now the 13th of april.
After having the card sent back to me, i sent it to the new address last week, and as you can see they have recieved it and diagnosed it as faulty within a week.
I would rate XFX 3/5 stars this time around. I do have an XFX 5770 and i will make sure that if i need an RMA again, that they are not moving location any time soon!
Discuss your experience with XFX RMA's, or RMA's in general.