Zalman Z12 Plus problems

Discussion in 'Sound Cards and Speakers' started by miskra, May 13, 2017.

  1. miskra

    miskra New Member

    Messages:
    4
    So hello. It's my first time writing here, but my friend suggested posting my problem here. So I've bought a new PC 2 months ago and just yesterday, I accidentally put the green Microphone cable in the front input for Microphone and well...the pink cable works fine, but the green doesent...I think, as I've said, that I might have put in and out too much so I jammed something? But when I move the green cable on the right it kinda recognizes the input but then vanishes again...

    So my question is...what part do I need to buy, how much will it cost and is it even reparable?

    I attached the picture for you guys to see what did I do wrong...

    Also, I did send emails to Zalman a couple of times, but seems like they're not very good at helping and replying people...
     

    Attached Files:

  2. johnb35

    johnb35 Administrator Staff Member

    Messages:
    39,060
    Its under warranty, they should be able to send you a new front panel. Or you can get extension cables and hook up to the rear ports.
     
  3. miskra

    miskra New Member

    Messages:
    4
    It is yes, but Zalman has reputation of not writing back e-mails. I've contacted them via Facebook and via their official page, and yet no reply...I was told they are not profound of replying back...So I should either need new panel or extension cables? What would be best in this case to get? If Zalman does not reply?
     
  4. Intel_man

    Intel_man VIP Member

    Messages:
    4,945
  5. miskra

    miskra New Member

    Messages:
    4
    No, I found other form from their official website, must have been some other...I'll do on this one as well...
     
  6. miskra

    miskra New Member

    Messages:
    4
    Okay message sent, but I'm not from US, I'm from Slovenia, so I still wrote what I need...
     

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