Kitty89
New Member
I bought a new Compaq laptop a couple of weeks ago, and it has preinstalled a 60 day free trial version of Norton Online Security. I didn't want the trial so I uninstalled it through control panel, and I uninstalled Symantec as well, which is associated with it. However, on Drive C, the program files are still on my computer, and I can't get the program off. 
This is an issue because when I try to install a new online program, it detects that I still have other anti-virus software, and that I need to uninstall that before downloading the new one.
I cannot even get the program files off of my computer, even when I booted it in safe mode. It is very important that I get this off my computer, because I need to get a new virus protection.
Any suggestions or help will be greatly appreciated!! Thanks!
This is an issue because when I try to install a new online program, it detects that I still have other anti-virus software, and that I need to uninstall that before downloading the new one.
I cannot even get the program files off of my computer, even when I booted it in safe mode. It is very important that I get this off my computer, because I need to get a new virus protection.
Any suggestions or help will be greatly appreciated!! Thanks!