Loosing internet connection

S

SallySyrup

New Member
I’m using vista on my xps m1330. Every 30 minutes or so my laptop stops connecting to the internet. The little network symbol near the clock shows I’m still connected. Disconnecting and reconnecting doesn't help. It’s like this in all browsers. My ps3 can still connect with no problem when this is happening. So can the computers with a wired connection. I have to restart every time this happens. I ran Malwarebytes' Anti-Malware and it didn’t find anything.
Code: 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:52:54 PM, on 8/4/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - {03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {b800be35-8e12-422f-9967-8176bbb4e828} - C:\Program Files\MouseHunt Toolbar\Helper.dll
R3 - URLSearchHook: (no name) -  - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FCTBPos00Pos - {91B53B55-36CE-4ABE-A248-F97D6D9F0CFF} - C:\Program Files\MouseHunt Toolbar\Toolbar.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: MouseHunt Toolbar - {89F74AE6-CC04-4740-9A19-EEE1DCD2861B} - C:\Program Files\MouseHunt Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix: 
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: Stardock WindowBlinds (WindowBlinds) - Stardock Corporation - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\VistaSrv.exe

--
End of file - 7246 bytes
 
You are infected with these 3 items....

Please rerun hijack this and place a check next to these items and then click on fixed checked at the bottom.

R3 - URLSearchHook: FCToolbarURLSearchHook Class - {b800be35-8e12-422f-9967-8176bbb4e828} - C:\Program Files\MouseHunt Toolbar\Helper.dll
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)


Not sure if these are causing your issue or not.
 
johnb35 said:
You are infected with these 3 items....

Please rerun hijack this and place a check next to these items and then click on fixed checked at the bottom.

R3 - URLSearchHook: FCToolbarURLSearchHook Class - {b800be35-8e12-422f-9967-8176bbb4e828} - C:\Program Files\MouseHunt Toolbar\Helper.dll
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)


Not sure if these are causing your issue or not.
Click to expand...

MouseHunt is a facebook game. That is the officall toolbar for it. I had this problem before downlading it.
 
SallySyrup said:
MouseHunt is a facebook game. That is the officall toolbar for it. I had this problem before downlading it.
Click to expand...

It could still be an infected file.

You did try running hijack right?

Explain to us what it does. Do you turn on your computer and it connects the five minutes later it disconnects?
 
Not an expert but if it is still working on your ps3 then it is not your routers problem its your computers configuration maybe you have to disable a certain feature or service there is one called Wireless Zero Configuration i think you need to disable that and it should make it more stable.
 
johnb35 said:
Sounds like maybe your router or modem is dropping the connection.
Click to expand...

Then wouldn't my ps3 loose connection?

aviation_man said:
It could still be an infected file.

You did try running hijack right?

Explain to us what it does. Do you turn on your computer and it connects the five minutes later it disconnects?
Click to expand...

Its a tool bar for IE and FF. MouseHunt is a game where you hunt mice every 15mins. The toolbar has a timer so you know when 15mins is up and links to various areas of the game. It also has a search bar on it.

vtorres said:
Not an expert but if it is still working on your ps3 then it is not your routers problem its your computers configuration maybe you have to disable a certain feature or service there is one called Wireless Zero Configuration i think you need to disable that and it should make it more stable.
Click to expand...

I Googled Wireless Zero Configuration. Its called WLAN AutoConfig in Vista and I disabled it and I lost all connection. I read that after I disable it I need to use some other wireless utility, but I don't know what to use.
 
EDIT: I mannaged to uninstall the bad updates and install service pack 2. Still having the problem.

I just remembered I couldn’t install service pack 2. When I tired I got this message. Maybe that has something to do with it.
One or more drivers might be incompatible
The driver listed below might be incompatible with Windows Vista Service Pack 2. Check to see if a solution is available, and then restart the installation after the problem is resolved. (If multiple drivers are causing problems, then you'll be able to view the next problem and check for a solution.)
If the solution requires restarting your computer, please restart the installation after your computer starts.
MSDSM - Please read Microsoft Knowledge Base article: 967752


When I click check for a solution nothing happens.
 
Last edited:
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