ASUS HD 4870 Issue

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
I recently upgraded my 9600GSO to an HD 4870 1GB (http://www.newegg.com/Product/Product.aspx?Item=N82E16814121291&cm_re=hd_4870-_-14-121-291-_-Product). It's been great since I got it. However, tonight I was playing Batman Arkham Asylum and the monitors received "no signal" after about an hour and a half of play time. I noticed a red LED on the rear of the card was on, so I googled it. I came up with the message that I had a "Critical Core Power Fault". The fan on the card is working.

I've got a 700W OCZ xStream PSU
SB Audigy 5.1 card
2 SATA HDD's & 1 IDE
2 IDE DVD Burners
4GB DDR memory (4x 1GB)
cold cathode kit
1x 80MM case fan & 1x 120MM fan

Anyone know what the problem could be? Maybe I need a stronger PSU?

EDIT: I just read some of the 1 egg reviews on newegg and it seems quite a few others are having the same problem. The 30 day replacement/refund warranty from newegg just ended on the 17th :(
 
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Well, you have a faulty card, no mistake. You would want to get the dealer to replace it in an ideal situation, but it seems like that time period already ended. I don't think there is anything you can do about it. :( Some other people might have solutions, but I really doubt it.
 
Well, you have a faulty card, no mistake. You would want to get the dealer to replace it in an ideal situation, but it seems like that time period already ended. I don't think there is anything you can do about it. :( Some other people might have solutions, but I really doubt it.

Well ASUS has a 3 year warranty on the card and it says to contact the reseller, so I will give Newegg a call tomorrow.
 
I contacted Newegg. They told me to contact ASUS. ASUS will replace my card, so I'm going to ship it out when I go home for Halloween (I hate the post office in Newark).
 
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