Mac Guru's, I need some help

speedyink

speedyink

VIP Member
My friend gave me her macbook pro (core 2 duo, 8600gt era) to look at because she thought it had a virus.

Pretty much after looking at it, I saw that she had downloaded and then removed protectmac antivirus, which I looked up and it seemed to check out anyways.

After about 45 minutes of farting around looking at stuff on the internet, the screen went insane, covering everything in artifacts, and locking up the system. I held the power button to turn off and turn back on. First boot it kernel panicked and I had to do it again. Second boot it fired up, and I haven't been able to make it do it since. It's been a couple hours.

Senses point to hardware, but I really don't want it to be that. Wanted to run it by anyone who knows their way around macs better than me before I bear the news.
 
The first one seems like a kernel panic as well. Or something I have had before. But it only happened once to me. So I'm not super sure.
 
It seems to keep happening. I got out of the shower and while the screen wasn't full of artifacts (could have been the screensavers almost black screen), it was frozen again. Any ideas?
 
bkribbs said:
I would check console.app and see if there is anything telling in there at the time it happened.
Click to expand...

Ok, I'm using the app and I don't think there is anything pertaining to the crash. I'm assuming I'm looking under 'system.log', since console.log is only stuff from today. Under that I can go to the last line from yesterday and it's something to do with the screensaver it was running..so I dont think there's anything pertaining to the crash.. Thanks though.

Edit: Ok, I've had another crash, here are some interesting logs:

Time of crash

May 21 18:15:28 carly-meyers-computer kernel[0]: 0000000b
May 21 18:15:28 carly-meyers-computer kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error
May 21 18:15:28 carly-meyers-computer kernel[0]: 0000000b
May 21 18:15:28 carly-meyers-computer kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error
May 21 18:15:34 carly-meyers-computer launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[87]: exited abnormally: Hangup
May 21 18:15:34 carly-meyers-computer configd[35]: posting notification com.apple.system.config.network_change
May 21 18:15:34 carly-meyers-computer lookupd[273]: lookupd (version 369.8) starting - Sat May 21 18:15:34 2011
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000b
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000c
May 21 18:15:47 carly-meyers-computer kernel[0]: 01000000 00000000 00000040 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000014 00000000 00000000 0000007e
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000000 00000000 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000c
May 21 18:15:47 carly-meyers-computer kernel[0]: 01000000 00000000 00000040 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000014 00000000 00000000 0000007e
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000000 00000000 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000c
May 21 18:15:47 carly-meyers-computer kernel[0]: 01000000 00000000 00000040 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000014 00000000 00000000 0000007e
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000000 00000000 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000c
May 21 18:15:47 carly-meyers-computer kernel[0]: 01000000 00000000 00000040 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000014 00000000 00000000 0000007e
May 21 18:15:47 carly-meyers-computer kernel[0]: 00000000 00000000 00000000
May 21 18:15:47 carly-meyers-computer kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000b
May 21 18:15:47 carly-meyers-computer kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000b
May 21 18:15:47 carly-meyers-computer kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error
May 21 18:15:47 carly-meyers-computer kernel[0]: 0000000b
Click to expand...

It continues on with a whackload of the nvchannel lines above.

May 21 18:15:49 carly-meyers-computer kernel[0]: NVChannel(GL): Graphics channel exception! status = 0xffff info32 = 0x6 = Fifo: Parse Error
May 21 18:15:50 carly-meyers-computer kernel[0]: 11D beacon causing regdomain change to CC 840
May 21 18:15:50 carly-meyers-computer kernel[0]: en1: 802.11d country code set to 'US'.
May 21 18:15:50 carly-meyers-computer kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 149 153 157 161 165
May 21 18:19:23 localhost kernel[0]: hi mem tramps at 0xffe00000
May 21 18:19:23 localhost kernel[0]: PAE enabled
May 21 18:19:23 localhost kernel[0]: 64 bit mode enabled
Click to expand...



After first reboot, where it kernel panicked.
May 21 18:19:23 localhost kernel[0]: mac 12.10 phy 8.1 radio 12.0
May 21 18:19:23 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
May 21 18:19:23 localhost memberd[38]: memberd starting up
May 21 18:19:23 localhost mDNSResponder-108.6 (Jul 19 2007 11: 41:28)[30]: starting
May 21 18:19:23 localhost lookupd[40]: lookupd (version 369.8) starting - Sat May 21 18:19:23 2011
May 21 18:19:23 localhost DirectoryService[43]: Launched version 2.1 (v353.6)
May 21 18:20:13 localhost kernel[0]: hi mem tramps at 0xffe00000
May 21 18:20:13 localhost kernel[0]: PAE enabled
May 21 18:20:13 localhost kernel[0]: 64 bit mode enabled
May 21 18:20:13 localhost kernel[0]: standard timeslicing quantum is 10000 us
May 21 18:20:13 localhost kernel[0]: vm_page_bootstrap: 511656 free pages
May 21 18:20:13 localhost kernel[0]: mig_table_max_displ = 71
Click to expand...


Does that help any?
 
Last edited:
I also took a picture of the last crash. In this crash the jumbled mess was moving, sometimes it sits still. It looks different every time.

IMG_2245.jpg
 
Last edited:
That's what I thought at first, but it doesn't seem to be based on heat, it can crash shortly after booting for the first time of the day and doing nothing intensive, or after displaying a bunch of 3d for like an hour, seems pretty random. I do think it might be a hardware issue though, with the graphics chip most likely.
 
After seeing that picture, I now have to say, that's not the error I've had. Based on the looks and the log, I would say there is a problem with the graphics. Maybe wearing out, I don't know.
 
That is most definitely a hardware issue. The errors in the console are kicking out video memory errors.
 
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