nathoonder
New Member
My parents computer I was using got a virus (perhaps multiple ones for all I know) so I went and bought one of my own. It's a Windows 8 HP and when I tried to get the free 60 day Norton up and running on it I get error code 8504-104 which is what it was giving me on the other computer when I tried to access Norton. What is going on? I downloaded free Malwarebytes for the new one and did a full system scan (lasting over an hour) and nothing was detected. Why won't the Norton come up and could this be a network or router problem?