Bluetooth issue

Agent Smith

Well-Known Member
I'm trying to connect my smartphone to my computer via Bluetooth so that I can access the files on my device like I do with the USB cable. I have contacted Samsung twice now and they keep telling me I can't access my files on the PC. I'm not trying to access files on the PC, but rather the phone like I would with the USB cable. And the fact I'm missing drivers was never touched on by Samsung support. Lame! So I'm asking here. I did install a massive 200 + MB file of Bluetooth drivers from the HP site and that didn't help. The following is my E-mail to Samsung:

Hi, the model number here for my phone isn't showing up. It's a Galaxy S4.

I'm having trouble using Bluetooth in Windows 7 Ultimate 32 bit with my S4. When I go to the My Computer icon and try to open my phone it won't let me. I can play music, etc just can't access the files on the phone through Bluetooth. I see in device manager on my laptop that there are two drivers missing for Other Devices | Bluetooth Peripheral Device. I have the following hardware IDs:

BTHENUM\{936da01f-9abd-4d9d-80c7-02af85c822a8}_VID&00010075_PID&0100
BTHENUM\{936da01f-9abd-4d9d-80c7-02af85c822a8}_LOCALMFG&000f


BTHENUM\{453994d5-d58b-96f9-6616-b37f586ba2ec}_VID&00010075_PID&0100
BTHENUM\{453994d5-d58b-96f9-6616-b37f586ba2ec}_LOCALMFG&000f

My Bluetooth adapter is USB and it is a BCM 20702 Bluetooth 4.0


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I'm trying to connect my smartphone to my computer via Bluetooth so that I can access the files on my device like I do with the USB cable. I have contacted Samsung twice now and they keep telling me I can't access my files on the PC. I'm not trying to access files on the PC, but rather the phone like I would with the USB cable. And the fact I'm missing drivers was never touched on by Samsung support. Lame! So I'm asking here. I did install a massive 200 + MB file of Bluetooth drivers from the HP site and that didn't help. The following is my E-mail to Samsung:
It sounds like Samsung was telling you that you can't access your files on your PC, meaning from your PC you can't access your phones files.

Does your phone have WiFi? If so, I would recommend using WiFi File Transfer Pro. You launch the app and you go to a web browser on your computer that lets you drag/drop and access files. Plus, you transfer data at your WiFi network speeds, which is much faster than the 2.1Mbps rate over bluetooth.
 
I did call Samsung customer support and they confirmed that I can't access my phone files with Bluetooth. I can transfer files from my PC and play music on my PC from my phone, I just can't access the phone's files like I can with the USB cable.

I wonder why they made it like that? Do other phones lack this capability as well? The only thing I can think of is a security issue.
 
Well, a USB connection is a PITA having to disconnect the cable from the AC adapter all the time. Can I access the phone's files through WIFI on my PC though?
 
Well, a USB connection is a PITA having to disconnect the cable from the AC adapter all the time. Can I access the phone's files through WIFI on my PC though?
Yes, use WiFi File Explorer on your Android. As long as both are on the same network it works great.
 
You tap FTP and Start. It takes two seconds.
But then you need to find the IP of your phone. I'm sure it's still easy to use, but I like WiFi File Transfer since you launch it and it gives you your IP on the screen, and when you browse to that site in addition to being able to drag and drop items you can see info on your phone like battery level, network connectivity, etc.
 
No its not built in but I've had it installed so long I forget it's not stock.
 
Well wifi file transfer is only useful for copying files. If you don't want to copy a file from your PC and need to use a file explorer to browse your SD card how else will you do it?
 
Well wifi file transfer is only useful for copying files. If you don't want to copy a file from your PC and need to use a file explorer to browse your SD card how else will you do it?
I see what you're getting at, I've always used a root-capable file explorer so I don't necessarily look for one that does both. Many phones do come with file explorers as well.
 
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