Can't install malwarebytes.

Discussion in 'Desktop Computers' started by Killer, May 23, 2018.

  1. Killer

    Killer New Member

    Messages:
    19
    Hello there, I have downloaded malwarebytes, but I still can't install it. Every time, I try so, I get this message:

    Setup was unable to create the directory
    "C:\Users\ts2\AppData\Local\Temp\is-EKQ12.tmp".

    Error 1392: The file or directory is corrupted and unreadable.

    Please help me.
     
  2. _Pete_

    _Pete_ Active Member

    Messages:
    453
  3. Killer

    Killer New Member

    Messages:
    19
    I'm not looking for a solution for pictures. This sites and others sites, talking about error 1392, seems to be talking about a problem with images and pictures.
     
  4. johnb35

    johnb35 Administrator Staff Member

    Messages:
    40,945
    Was it installed at one time? If it was, use revouninstaller to remove remnants from the old install.
     
  5. _Pete_

    _Pete_ Active Member

    Messages:
    453
    Suite yourself.
     
  6. Killer

    Killer New Member

    Messages:
    19
    No, This is the first time I've downloaded this program.
     
  7. johnb35

    johnb35 Administrator Staff Member

    Messages:
    40,945
    Ok try this. Right click on the install file and click on run as administrator. Hopefully that will work. What operating system are you using? Also what security software are you using?
     

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