Can't install update

[mattpower3000]

Hi I've recently bought a new laptop its about a month old, and it has downloaded a windows update, security update for microsoft framework .net version 1.1 sp1. But whenever i say install, it says installation fail. What could be the problem? I'm running xp pro with sp2 installed?

Regards
mattpower

 

[houssam_ballout]

there is a tool with the microsoft.com that lets u enable the updates.

 

[IPXP]

What's the program Houssam?

 

[shakoush2001]

You could have downloaded a corrupted file, try downloading it again that could help.

 

[mattpower3000]

I have autoupdates turned on, and it downloaded the update in question, but then tried to install it and it said installation failed. I think it may be a corrupt file..

 

[houssam_ballout]

yeah, and this corrupted file could come from a virus or a spyware.
try to install spyware, and ad-ware to remove all unwanted files (ex. viruses ...). then continue installing the update

 

[mattpower3000]

i run my laptop through a very secure network, cicso protection so i doubt its a virus

 

[Byteman]

try going into Add/Remove programs, find the .net framework, uninstall it, reboot, then do the download/install again.

 

[sidthereal]

Matt do u mean cisco or cicso?

 

[houssam_ballout]

cisco is a certificate that allows u to become professional in networks and all issues related to the network and its configuration,
usually it is of 3 levels (ends with an admin)

 

[mattpower3000]

hehe sorry for the confusion guys, my company runs cisco systems network that is managed hehe, sorry

cheers for all the advice though
matt