guac_is_extra
New Member
Specs: Dell Inspiron One 19t (all-in-one desktop)
Windows 7
4 gb memory
Issue: 1.the first warning sign I noticed was a few months back when my computer had an issue booting up. It eventually fixed itself and reported that there was a corrupt file in the windows directory (I don't know anything more than that)
2. Then one day, my computer appeared to completely die. I couldn't see anything except for the dell logo for a split second. Long story short, I replaced the cmos battery 3x times hoping it would fix the screen. It didn't but I found out that by carefully pointing a flashlight at the screen and being at the right angle, I could barely make out the screen. I managed to log into my account and installed teamviewer so that I now have to control my computer by phone.
3. The other issue is I can't run Malwarebytes. I downloaded and ran that rkill program which worked but it didn't fix malwarebytes. Opening malwarebytes shows a black window save for a rectangular white portion in the upper left hand corner. I have tried uninstalling and reinstalling but I think the issue might be incorrectly uninstalling it in the past such that the files are messed up or maybe malware.
So that's my state of affairs; dead (maybe) or impossible to see screen which I know is hardware but could it be tied to the corrupt files I mentioned in number 1?
Thanks in advance
Windows 7
4 gb memory
Issue: 1.the first warning sign I noticed was a few months back when my computer had an issue booting up. It eventually fixed itself and reported that there was a corrupt file in the windows directory (I don't know anything more than that)
2. Then one day, my computer appeared to completely die. I couldn't see anything except for the dell logo for a split second. Long story short, I replaced the cmos battery 3x times hoping it would fix the screen. It didn't but I found out that by carefully pointing a flashlight at the screen and being at the right angle, I could barely make out the screen. I managed to log into my account and installed teamviewer so that I now have to control my computer by phone.
3. The other issue is I can't run Malwarebytes. I downloaded and ran that rkill program which worked but it didn't fix malwarebytes. Opening malwarebytes shows a black window save for a rectangular white portion in the upper left hand corner. I have tried uninstalling and reinstalling but I think the issue might be incorrectly uninstalling it in the past such that the files are messed up or maybe malware.
So that's my state of affairs; dead (maybe) or impossible to see screen which I know is hardware but could it be tied to the corrupt files I mentioned in number 1?
Thanks in advance