Can't Unlock Window 7

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Daniel A-S

Member
Hi,

I'm experiencing an issue whereby I've made a laptop leave a domain, which was successful, but when I rebooted the laptop comes up with a logon screen with only a single user - which I don't have the password for.

It won't give me any option to login as a different user.

I've tried restarting into safe mode, which just does the same thing.

I've tried running the 'net user' command from cmd using a Windows repair disk, it shows three users (Admin, DefaultUser and Guest) but doesn't show the user that comes up on the Windows login screen - so I can't reset the password of an account that's not showing up.

I tried some registry edits, I deleted all the registry entries under - [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList In the hope that it might clear any options back to default, but this didn't do anything.

I'm honestly stuck with this one. I have a feeling it's something to do with the local policy settings but I don't know how to get to gpedit.exe from cmd using a repair disk.

If anybody has any ideas please let me know.

Thanks
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
When you leave a domain, you need to know the local admin password after the reboot, otherwise you can't log in.

There's plenty of ways to clear a password. You just need to Google it, because we won't be helping with this (per FORUM RULES)

The alternative is to wipe and reinstall Windows from scratch.
 
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