shepsan
Member
My system:
Acer Aspire XC-780 desktop
Windows 10 Home 64 bit.
The CD/DVD is not recognized nor displays a drive letter in explorer. Thus no CD or DVD disc can operate.
Device manager shows yellow triangle at DVD/CD CD-rom drive.
That physical drive is HL-DT-ST- DVDRAM GUE1N.
Properties error message is:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Object Name not found.”
I have tried to update driver and message displayed that the best driver was installed.
I have deleted the drive while in Device Manager and rebooted. After reboot, the problem persists.
How do I delete the existing driver? Believe it is ver 10.0 150630.
Where do I obtain a replacement driver or does one automatically download and install when I boot up (throuh plug and play)?
Acer Aspire XC-780 desktop
Windows 10 Home 64 bit.
The CD/DVD is not recognized nor displays a drive letter in explorer. Thus no CD or DVD disc can operate.
Device manager shows yellow triangle at DVD/CD CD-rom drive.
That physical drive is HL-DT-ST- DVDRAM GUE1N.
Properties error message is:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Object Name not found.”
I have tried to update driver and message displayed that the best driver was installed.
I have deleted the drive while in Device Manager and rebooted. After reboot, the problem persists.
How do I delete the existing driver? Believe it is ver 10.0 150630.
Where do I obtain a replacement driver or does one automatically download and install when I boot up (throuh plug and play)?