Dell Computers
- Thread starter joseph1
- Start date
I sell and service tons of them. They're great. I just sold my Vostro. It was excellent. I have a Dell Poweredge server here and a Dell Dimension 8250 running smoothwall. I've sold a zillion D600s, a few Inspiron laptops (meh), quite a few Dimension desktops, serviced numerous Dell servers. I just hate Dell printers because they're Lexmarks, and Lexmark sucks.
patrickv
Active Member
yeah i agree. the department i work for bought 3 Dell Optiplex 210L excluding mine.
Lame specs, 512 ram by default, not 1 stick of 512 but 2 sticks of 256, dell really screwed up on the rams plus only 2 ram slots.
and they come preload with "cd-roms", geez this is not the time for cd-roms
i had to upgrade all of em to 1.5gb and a decent LG dvd writer
Dropkickmurphys
New Member
dont get me started with dell.
basic info of what happened to me:
90% of that happened in the first 6 months - 1 year of getting the pc.
it was a dell dimension 8400.
i have several friends with dell laptops, and they all seem to be fine, so i have nothing against the laptops, just the desktops.
*EDIT* just relised -- Joseph1 please dont double post threads.
basic info of what happened to me:
- 5 HDD's (though they werent dell manufactured, but cheap)
- 3 motherboards (dell manufactured)
- broken monitor (button just stopped working)
- crap support phone line
90% of that happened in the first 6 months - 1 year of getting the pc.
it was a dell dimension 8400.
i have several friends with dell laptops, and they all seem to be fine, so i have nothing against the laptops, just the desktops.
*EDIT* just relised -- Joseph1 please dont double post threads.
sniperchang
New Member
I don't like how dell uses "shortcuts" to make their PCs. If you need a more powerfull PC (espacially for gaming), mabe dell not a good idea...
I've never own a Dell, but I keep hearing bad stories...
I've never own a Dell, but I keep hearing bad stories...
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You sell and service tons of them, I bet you love Dell!
But having said that, you proved Dell sucks.
rapwaydown
New Member
i like dell, just brought one few month ago, the support is great
You sell and service tons of them, I bet you love Dell!
But having said that, you proved Dell sucks.
How is that? Because I upgrade RAM, processors and harddrives? Because they screw up the software and I'm called in to repair it?
The customer screws up the computer, so it's Dell's fault? Or it's Dell's fault that the customer outgrew the computer and requires upgrades?
Help me out here with your "logic" if you don't mind.
Inspiron batteries leave a lot to be desired. Inspiron laptops (especially the 6000 series) are butt ugly, cheap plastic, crappy casings, bulky and heavy.. But that's hardly representative of the entire Dell product line.
How is that? Because I upgrade RAM, processors and harddrives? Because they screw up the software and I'm called in to repair it?
The customer screws up the computer, so it's Dell's fault? Or it's Dell's fault that the customer outgrew the computer and requires upgrades?
Help me out here with your "logic" if you don't mind.
Just goes to show that Dell customers are stupid, If they have not figured out that they can save money and do the upgrades them selfs. But I understand that lots of people are either lazy, or afraid to learn, and thats cool I guess. It gives people like you a living.
I have never had to have anyone ever fix anything on my systems. I have called tech support before, but it was always a software problem. And 90% of the time I have eventually figured it out for myself. Tech support is usually worthless and a waist of time, no matter what company it is.
Dell is one of those companys that takes advantage of peoples ignorance. They count on people not knowing anything about computers, either when buying, or when it comes to upgrades. That's why they get away with putting crap parts in their systems and sub par video cards. They use words when describing their systems that make them seem top of the line, when actually they are last years Tech.
I can see buying from Dell for office systems, when you have a large company and need some kind of tech support. But when buying a personal system, either for gaming or just for a home office, it's usually faster to fix the problem yourself. And if you used top line parts when building a system it will be less prone to break in the first place.
As easy as it is to build your own system, I just do not understand why anyone would want to buy from Dell or any of the other prebuilt system builders.
How exactly...did you come to that conclusion? Does 1+1=3 for you?Wow, that's fairly ignorant. You forgot to mention that they may also: have no time, have no desire, have better priorities (work, kids, etc.), not able to due to physical limitations (arthritis).
We bow to your greatness...
NEWSFLASH! This just in... Not EVERYONE who uses a computer needs to have quad-cores and 8800 GTS's, or 4+ Gigs of RAM. Some people do still just use computers for email and schoolwork.
Again, not everyone can. I know 20 year olds who have more computer know-how than their parents simply because they were exposed to it from the time they were 7, whereas their parents just started using they regularly 10 years ago. Priorites.
Warranties. Tech Support (I know your stand on this, so please don't bring it back up, but it IS there). Peace of mind knowing that YOU don't have to troubleshot a problem. Volume discount deals. Software bundle deals. Trial periods.
Ya know...I had respect for your Posts before this Thread.
Refer to this Post I made yesterday: http://www.computerforum.com/108130-dell-computers-2.html#post864314
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I've dealt with 3 Dell Dimensions at home and countless Dells at work. Each one at home has had one problem.
- Windows took a dive on one and I had to reformat the whole hard drive, lost everything, but this seems to have been a Windows issue, not a Dell, so that one's been great. Tech support was fine.
- Sound card recently took a dive on one. Tech support was good in that they addressed the issue and eventually fixed it, but had me spend about 3 hours trying to fix it via chat/remote when I told them it was just the sound card and had already tried everything else. It was of course the sound card in the end, and still under warranty, so they sent a tech out to fix it. Fine now, but it was quite a process getting them to schedule and send someone out.
- Third one is my brother's. His fan went nuts on him one day; just started spinning at light speed whenever he started up the computer. Out of warranty, so he just bought a new motherboard and a few other small upgrades and called it a day. Works fine now.
- No issues with any of the Dimensions, Optiplexes, or Vostros at work, laptops or desktops. We have one laptop that's ancient that runs Windows 2000 (hahaha), and it's still chugging along fine. Slow as hell, but no problems. I run it every once in a while just to get a kick out of it.
- Windows took a dive on one and I had to reformat the whole hard drive, lost everything, but this seems to have been a Windows issue, not a Dell, so that one's been great. Tech support was fine.
- Sound card recently took a dive on one. Tech support was good in that they addressed the issue and eventually fixed it, but had me spend about 3 hours trying to fix it via chat/remote when I told them it was just the sound card and had already tried everything else. It was of course the sound card in the end, and still under warranty, so they sent a tech out to fix it. Fine now, but it was quite a process getting them to schedule and send someone out.
- Third one is my brother's. His fan went nuts on him one day; just started spinning at light speed whenever he started up the computer. Out of warranty, so he just bought a new motherboard and a few other small upgrades and called it a day. Works fine now.
- No issues with any of the Dimensions, Optiplexes, or Vostros at work, laptops or desktops. We have one laptop that's ancient that runs Windows 2000 (hahaha), and it's still chugging along fine. Slow as hell, but no problems. I run it every once in a while just to get a kick out of it.
paratwa, I think that's a very unfair thing to say. There are many, many people that aren't computer savvy. They just want it to work. They want to play their games, check their emails, surf the internet, do their office work, etc. Their specialty isn't computer service. Everyone has their niche. I can't fix a furnace or a car, but I know computers inside and out.
Dell fits that need very nicely. They provide products that just work. When people run into problems, either they don't have the time or the know how to fix it and that's where I come in. Nobody can be a jack of all trades. A wise person delegates responsibilities, to use their time where it's most profitable.
Dell fits that need very nicely. They provide products that just work. When people run into problems, either they don't have the time or the know how to fix it and that's where I come in. Nobody can be a jack of all trades. A wise person delegates responsibilities, to use their time where it's most profitable.
footballdude2k3
New Member
the only reason that i would say buy on your own is because its a lot easier and cheaper to upgrade if you ever need more ram or something simple like that
I've owned one Dell. I forgot the line it came from, but it was a black case with some gray. Inspiron maybe? Anyway, my dad bought it years and years ago, it came with Windows 2000, 128MB of RAM, a 20GB HDD, and a video card that didn't need a heatsink. He had no problems with it, and it came into my possession around 2004. The hard drive died, after four+ years of service with no active cooling on it, and I replaced it with a 40GB. I thought Dells weren't upgradeable? Moreover, I added a 256MB stick of RAM for 384MB. I also upgraded it to XP, and switched the ethernet card out for a wireless one.
About a year later I mailed the whole thing to my aunt and uncle and built my own computer. It's still working fine at their house, at about eight years old and on its second hard drive.
About a year later I mailed the whole thing to my aunt and uncle and built my own computer. It's still working fine at their house, at about eight years old and on its second hard drive.
Dells are completely upgradable in terms of hard drives, memory, DVD/CD drives, and of course any PCI/PCIe cards. The video cards are upgradable, but you start to run into problems with the stock power supply as they seem to give you just enough for stock components. I don't know how big of a deal it is to replace a dell power supply, but it's supposedly a pain to replace the processor and heatsink.
That said, my brother's motherboard just went a couple weeks ago and his friend just bought and installed a new motherboard for it, swapping over everything from the dell, even using the dell case, and there have been no issues at all. I guess just because something is more difficult to replace or upgrade on a certain computer doesn't necessarily mean you can't or shouldn't. It all comes down to money, time, and experience.
That said, my brother's motherboard just went a couple weeks ago and his friend just bought and installed a new motherboard for it, swapping over everything from the dell, even using the dell case, and there have been no issues at all. I guess just because something is more difficult to replace or upgrade on a certain computer doesn't necessarily mean you can't or shouldn't. It all comes down to money, time, and experience.
footballdude2k3
New Member
if you are refferring to what i said, i said that it was more expensive, not impossible