pjoseph2424
New Member
Greetings all:
Computer is running Windows 7 Pro
On Friday i got a popup that "windows detected a hard disk problem"
It had two options 1) start the backup process 2) Ask me again later
I tried option #1 and tried to backup to an external and at about 50% complete computer restarted and i was stuck in a blue screen loop.
with the following options
1-Safe mode
2- Same mode with networking
3- safe mode with command prompt
I tried all 3 of the above options and i would get stuck in that same loop.
Next i believe i hit "F12" during startup and it brought up another menu "System Recovery Options" with the following options:
1-Startup Repair
2-System Restore
3-System Image Recovery
4-Windows Memory Diagnostic
5-Command Prompt
So far i have only tried option #1 and it is unable to repair.
I also have gotten a blue screen not 100% sure where in the process it came up but it mentions the following "UNMOUNTABLE_BOOT_VOLUME"
I do have a "WindowsImageBackup" that a made a while back which is on an external SSD im just not sure if it is of any use.
Obviously i am trying to get some files off of the computer hard drive, any help would be much appreciated
Thank you very much.
Computer is running Windows 7 Pro
On Friday i got a popup that "windows detected a hard disk problem"
It had two options 1) start the backup process 2) Ask me again later
I tried option #1 and tried to backup to an external and at about 50% complete computer restarted and i was stuck in a blue screen loop.
with the following options
1-Safe mode
2- Same mode with networking
3- safe mode with command prompt
I tried all 3 of the above options and i would get stuck in that same loop.
Next i believe i hit "F12" during startup and it brought up another menu "System Recovery Options" with the following options:
1-Startup Repair
2-System Restore
3-System Image Recovery
4-Windows Memory Diagnostic
5-Command Prompt
So far i have only tried option #1 and it is unable to repair.
I also have gotten a blue screen not 100% sure where in the process it came up but it mentions the following "UNMOUNTABLE_BOOT_VOLUME"
I do have a "WindowsImageBackup" that a made a while back which is on an external SSD im just not sure if it is of any use.
Obviously i am trying to get some files off of the computer hard drive, any help would be much appreciated
Thank you very much.