"Display driver stopped responding and has recovered."

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kylebannon

New Member
"Display driver stopped responding and has recovered."
Display driver AMD driver stopped responding and has successfully recovered

About a month ago I purchased a new computer. The graphics card that came with it was not as good as my old computer, so I decided to get a new one for my new computer.

The graphics card that came with the machine was a NVIDIA GeForce GT 520. I was playing computer games on one monitor while browsing and watching videos on my second monitor. Although this was a low end card, it still worked fine.

Today I bought a Radeon HD 7770 card and installed it. whenever I open up a game (example World of Warcraft) and log in I get a black screen and the error message stated above. I sometimes have to log off via task manager because it will repeatedly do this.

When installing the card, I noticed it touched my SATA3 port (see attached). After long deliberation I decided to move my SATA2 and SATA3 TO SATA1 and SATA2. I don't know if this would affect it in anyway, but a friend assured me it wouldn't.

My computer specs are the following:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)

Language: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: M68MT-S2

BIOS: Award Modular BIOS v6.00PG

Processor: AMD FX(tm)-4100 Quad-Core Processor (4 CPUs), ~3.6GHz

Memory: 8192MB RAM
Available OS Memory: 8190MB RAM

Page File: 2455MB used, 13924MB available

DirectX Version: DirectX 11
DX Setup Parameters: Not found

User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Power Supply is 500 Watts. Card said it required 450 Watts and up.

I have already tried uninstalling my driver and reinstalling. Any help would be appreciated, and if I posted in the wrong section if someone could kindly lead me in the right direction. Any further information needed let me know.

Thank you.
 

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Test your memory. Even if it passes, try swapping out the memory with new modules. I had the same issue until I purchased new RAM.
 
What is the exact model number of power supply you have? Also did you uninstall the old nvidia drivers before installing the AMD drivers?
 
voyagerfan99 said:
Test your memory. Even if it passes, try swapping out the memory with new modules. I had the same issue until I purchased new RAM.
Click to expand...

Do you mean swapping out RAM with new or different RAM? If I don't have available should I buy some cheap ones to test?

johnb35 said:
What is the exact model number of power supply you have? Also did you uninstall the old nvidia drivers before installing the AMD drivers?
Click to expand...

See attached screenshot of my power supply. No I didn't uninstall before installing the AMD. But since then I have removed both drivers and reinstalled various versions of the AMD one.
 

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It's either one of a few things.

1. bad card
2. Bad drivers
3. insufficient power supply
4. Could be bad system memory

I would suggest downloading and running driver sweeper to get rid of any leftover nvidia and amd drivers and reinstall them fresh.

http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(Setup)_d1655.html

If that don't work, run memtest on your system memory. Final thing to do would be to try a different better power supply. If it still does it, replace the card.
 
johnb35 said:
It's either one of a few things.

1. bad card
2. Bad drivers
3. insufficient power supply
4. Could be bad system memory

I would suggest downloading and running driver sweeper to get rid of any leftover nvidia and amd drivers and reinstall them fresh.

http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(Setup)_d1655.html

If that don't work, run memtest on your system memory. Final thing to do would be to try a different better power supply. If it still does it, replace the card.
Click to expand...

What power supply would you recommend upgrading to?
 
I have overclocked my graphics card through software. It does this sometimes, this may not be the solution but this is what i experience, maybe get the beta drivers for your card? Hope this helps but it probably doesn't
 
Last edited:
mrgcat said:
I have overclocked my graphics card through software. It does this sometimes, this may not be the solution but this is what i experience, maybe get the beta drivers for your card? Hope this helps but it probably doesn't
Click to expand...

Hey thanks for the advice, I tried the beta last night and it hasn't seemed to work.
 
I upgraded my PSU. I now have

"Corsair Enthusiast Series TX650M 650W ATX Modular Power Supply Active PFC 120MM Fan 5 Year Warranty"

Still same problem

I will be returning the graphics card now. Does anyone have a suggestion for what graphics card I should try instead of the Radeon HD 7770 one? Now that my PSU is upgraded I'm not limited to one that requires only one 6 pin power source.

Also as a reminder my motherboard is:

BIOS: Award Modular BIOS v6.00PG
 
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