Driver issue

[tresguey]

I just installed a Radeon HD 2600 Pro 512meg card on my Gigabyte GA-K8U-939 motherboard running XP. I just cant get the driver to install. when i go to device manager it calls it a generic vga card. Performance is not there at all. It seems it is barley running.

 

[MacBook]

Did you go to the ATI website and download/install the latest drivers?

 

[tresguey]

Yes I did but they don't seem to be taking.

 

[johnb35]

What happens when you try to install it? Did you go here?

http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

 

[tresguey]

I try to download from the ATI site. The entire suite. It downloads Catalyst. Then when I try to open any of the four programs that came with Catalyst it does nothing. And my device manager still says generic VGA and has the exclamation point after it.

 

[johnb35]

Ok, do this. Right click on where it says generic vga and click on properties. then click on the details tab and give me the 4 digit vendor and device id numbers... they look like this.

 

[tresguey]

It reads like this, PCI\VEN_1002&DEV_9587&SUBSYS_00281545&REV_00\4&1C5434EB&0&0008

 

[johnb35]

That device does represent the 2600 pro. Have you tried just this driver?

http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

Try doing only the display driver. You might have a corrupt installation or bad video card if nothing happens on install.

 

[tresguey]

No luck. I just installed CPU Z. A video card didn't even show up. If the card is bad why do I still get video? Sorry this is the first time I build a computer from scratch.

 

[johnb35]

Video cards can come defective. It happens. You might want to have someone confirm it though.

 

[tresguey]

How would I be able to confirm if it is bad? I guess I can ask my buddy to install it on his computer. Would this work?

 

[johnb35]

If it can be installed on another computer and it works then most likely its a motherboard or software issue in your system.