jon76
Member
Hi all, I've been having massive problems with my dvd drive, it isn't recognised in my computer, there's a problem with it in device manager, it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)", I've tried uninstalling and restarting the computer, it just says hardware installation failed, I've tried registry cleaners, I've tried disconnecting the ide cable booting up, then shutting down, reconnecting the cable and booting up again, I've tried manually downloading the driver, it just says windows has determined the driver is up to date. I have had Damon tools lite on lately and wondered if that has caused the problem, this is now uninstalled though and still won't help, I can't even use system restore, as it fails apparently due to my antivirus, even though I've disabled all antivirus and retried, . Anyone any ideas how to solve this, it's destroying my brain! thanks
Last edited: