DVD drives not recognized by vista

marquita188

marquita188

Member
lots of people are having the same problem, I've read on different forums. but with no solutions do anybody know what i can do?

the following didn't work:
removing the registry filters (there was only a lower filter not an upper one) [temporary fix]
applied a hotfix provided by microsoft [didn't do anything]
IDE detection to "none" instead of master/slave [well at least they show up]
re-installed and updated vista over and over again

nothing1.jpg

nothing2.jpg
 
Last edited:
Bad data cable or bad drive? If you see the one or more optical drives listed on the post screen when first turning the system on or rebooting the data cable is suspect.

For a general lack of proper detection by Windows one quick method is to right click on the drive(s) listed in the device manager and select the uninstall option followed by restarting the system. Windows should then install the drive fully upon a fresh detection of the drive(s).
 
PC eye said:
Bad data cable or bad drive? If you see the one or more optical drives listed on the post screen when first turning the system on or rebooting the data cable is suspect.

For a general lack of proper detection by Windows one quick method is to right click on the drive(s) listed in the device manager and select the uninstall option followed by restarting the system. Windows should then install the drive fully upon a fresh detection of the drive(s).
Click to expand...

nope didn't work...
 
Sometimes when either reinstalling Windows if not simply adding a new drive it won't be detected fully and won't be installed as a new logical drive. This forces Windows to redetect and then install any drive whether optical or even an extra hard drive that doesn't show while still being correctly plugged in.
 
PC eye said:
Sometimes when either reinstalling Windows if not simply adding a new drive it won't be detected fully and won't be installed as a new logical drive. This forces Windows to redetect and then install any drive whether optical or even an extra hard drive that doesn't show while still being correctly plugged in.
Click to expand...

umm ok, well i don't know what to do now.
 
marquita188 said:
nope didn't work...
Click to expand...

Apparently we just missed each other by seconds. :P

Usually that works provided the drive and cable are both good. A bad data cable is usually the problem while you may still have ended up with a flaky drive.

Try another cable if you simply didn't forget to plug the first in? Surprisingly that's not that uncommon. First recheck everything then try another cable. The last of course is replacing the drive itself.
 
PC eye said:
Apparently we just missed each other by seconds. :P

Usually that works provided the drive and cable are both good. A bad data cable is usually the problem while you may still have ended up with a flaky drive.

Try another cable if you simply didn't forget to plug the first in? Surprisingly that's not that uncommon. First recheck everything then try another cable. The last of course is replacing the drive itself.
Click to expand...

ok i will try this too.
 
If you right click on it and go to properties under device status what error code does it give you?
 
When the dvd burner was seen but suddenly started refusing to boot up with the Vista installation disk and never could detect a blank rewritable disk went the quick replacement saw everything working as it should. The steps there are more general for a quick fix.

Another thing to look at if Windows had been installed recently is making sure all drivers for the board are on. The SMBus for onboard memory controllers, Sata/RAID, even ide drivers can be found at the board manufacturer's support site.

The present board here only sees XP drivers on the original disk and the Asus support site while the MS update site found drivers for Vista. That was a good one!
 
Try something simple. In your device manager where it has your DVD drives listed as ATAPI DVD A and C. Right click each one and click uninstall, reboot and let windows reinstall the drivers and see if they work.

Edit
And where you said.
IDE detection to "none" instead of master/slave [well at least they show up]

Set them back to master and slave. With the one on the end of the cable set to master.
 
Last edited:
StrangleHold said:
Try something simple. In your device manager where it has your DVD drives listed as ATAPI DVD A and C. Right click each one and click uninstall, reboot and let windows reinstall the drivers and see if they work.

Edit
And where you said.
IDE detection to "none" instead of master/slave [well at least they show up]

Set them back to master and slave. With the one on the end of the cable set to master.
Click to expand...

marquita188 already tried uninstalling the drives while in the DM and no go.:rolleyes: With the drives jumpered properly a bad cable is the likely problem.
 
I had that problem on my buddys laptop and the regedit thing fixed it.
Did you try a diffrent cable?
 
pies said:
I had that problem on my buddys laptop and the regedit thing fixed it.
Did you try a diffrent cable?
Click to expand...

Are you referring to regitry edit seen on an MS Page? One resolution for optical drives not seen in Vista is as follows.

Resolution

To workaround this issue, disable AHCI mode for your disk controller in the system BIOS. Typically the controller has to be changed from AHCI mode to "IDE" or "ATA" mode.
http://support.microsoft.com/kb/952951

You will have to refer to the board or system manual if you are not familiar with the bios setup for looking into the setting change indicated there. But it's worth a shot.
 
PC eye said:
Are you referring to regitry edit seen on an MS Page? One resolution for optical drives not seen in Vista is as follows.

Resolution

To workaround this issue, disable AHCI mode for your disk controller in the system BIOS. Typically the controller has to be changed from AHCI mode to "IDE" or "ATA" mode.
http://support.microsoft.com/kb/952951

You will have to refer to the board or system manual if you are not familiar with the bios setup for looking into the setting change indicated there. But it's worth a shot.
Click to expand...

i don't have the Manual how do i do this?
 
You must log in or register to reply here.
Back
Top