bm23
Active Member
this happens to my friend's laptop. he downloaded a windows live messenger update (i think) and suddenly his laptop encounter all sort of problems. most .exe files and task manager would not show. i went to cmd and typed tasklist and saw that they're running, but just not showing on the screen. at the system tray, i can see that task manager is running but it's not showing. he ran malwarebyte but found only 1 infection, which he cleared. he cannot boot in safe mode, it gets stuck at the screen where it shows u the files being loaded. when he try to turn off his laptop, it get stuck at the logging off screen. He has already uninstalled the update and did a system restore. He is using vista SP1.
here is the link to his hijackthis log.
here is the link to his hijackthis log.