Fingerscanner Problem

[gikas]

Well ive had a fingerprint scannr problem. It says that i have to turn my fingerscanner on. I do not know how to do this and i do not know if it is a hardware problem. Just had the laptop for 3 days and i really need som help.

Here are the specs:
# ROCESSOR – Intel Centrino Processor Technology featuring Intel Core2 Duo Processor T9500 2.60GHz
# MEMORY - 4096MB DDR2 (2 Dimms)
# HARD DRIVE - 640GB (320+320) 5400RPM
# OPTICAL DRIVE - Blu-Ray ROM with SuperMulti DVD±R⁄RW Double Layer
# COLOUR DISPLAY - 17.0" WXGA+ High Definition BrightView Widescreen Display
# RESOLUTION - 1440 x 900
# VIDEO – NVIDIA GeForce 8600M GS (NB8P⁄G86M GS) up to 2303MB total graphics memory with 512MB dedicated for 4096MB system memory
# TV-OUT PORT – S-Video Output; HDMI
# CAMERA - Integrated HP Low Light VGA Webcam
# LAN - Integrated 10⁄100⁄1000 Gigabit LAN; Intel PRO⁄Wireless 802.11a⁄g⁄n
# MODEM - High speed 56K modem
# SPEAKERS - Altec Lansing speakers
# CARD READER – Integrated 5-in-1 digital memory reader slot
# USB PORT - 3 USB 2.0
# EXPRESS CARD SLOT - ExpressCard⁄54 slot (supports both 34 and 54 form factors)
# IEEE1394 PORT - IEEE 1394
# INFRA-RED PORT – Consumer IR
# BLUE TOOTH - Bluetooth
# SECURITY OPTIONS - Integrated fingerprint reader
# SOFTWARE – Windows Vista Ultimate, Muvee AutoProducer Basic Edition (with 20 Day Trial Full version), Adobe Acrobat Reader, Symantec Norton Internet Security (60 days live update), Symantec Norton Anti-Virus (60 days live update), HP QuickPlay Windows 3.6, HP Games Powered by Wild Tangent, HP PhotoSmart Essential, Office Ready
# WEIGHT - From 3.49 kg with 8-cell battery, single HDD, single lamp panel
# WARRANTY – 1 year warranty
# CONTACT NUMBER FOR WARRANTY, SERVICE & SUPPORT – 13 10 47, Option

 

[cohen]

Driver installed?

 

[Hahaseashell]

oh wow.. how much money did you pour into this computer!?

yeah, check driver... aside from that, some fingerprint scanner, like mine, works like 3/10 times...

 

[dznutz]

normally it's turned on automatically (as with my sony viao sz 320). there should be a program accessible within the startup programs (lower right hand corner) to turn it on. once turned on you'll be prompted to register your finger(s) if you haven't already. once a finger is registered it should work.

as mentioned earlier make sure the driver for that hardware is installed. if there are no driver issues then double click one of the startup icons to activate the device to start the enrollment procedure.