Get a Mac or fix my PC?

S

Squirrel93

New Member
Hi. I've had my PC laptop (Asus) for about 2 years now, I got it from my parents in high school to help in my studies. It's served me well for quite long, but recently it's started to run slower and slower, and just today it froze up and crashed several times as I was using simple programs like Movie Maker or Paint (one at a time, I closed all other applications but didn't help). It's got a Dual-Core 2.00 Ghz processor and 3 gB RAM and ran great just after the purchase, but after 2 years you can't really tell.

If often locks up when I surf the web and sometimes I just grow tired of waiting and come back some time later. I hate it when technology doesn't work the way it should.

Anyway, to my dilemma: I sat down and made a (really) short list of what I actually do on my laptop. I use the Internet to check my mail, get news, visit Facebook and Twitter and watch video clips. Other than that, I mostly just listen to music and watch DVDs (I have no TV of my own), or write Word documents. I did some research and found that most people say that Macs are just as good at these things as a PC, if not better. One of my best friends is an "Apple geek" (has iPhone, iPad, Macbook Pro, Apple TV etc) and he says that the Macbook is much better and easier to use than a PC so long as you're not into heavy gaming. (And I've got another PC as well as an Xbox for that, my current laptop can't handle any games.)

So I'm struggling: should I stick with my PC for a while longer and ask someone at the local computer store to tune it up a bit, or should I simply be free of the crashed and malwares and get a Macbook? I'm starting university and I need a reliable machine to write documents and access mail and the Internet on. I've got some money saved so I would definitely be able to buy a Macbook if I wanted to. I'm just wondering if it's worth the money at the moment. On the other hand, I'm convinced it'd be a good purchase. The friend I mentioned persuaded me to buy an iPhone after I finally got rid of my Sony Ericsson, which malfunctioned from the moment it came out of the box. My iPhone is the best thing I've ever bought, and I love how it would be able to sync with a Mac.

Anyway, opinions/ideas? I know that I get better performance for less money if I simply buy a new PC but I really want to get away from crashes and viruses and I'm pretty sure I'll buy a Mac sooner or later anyway. I'm just wondering if it's a smart thing to do at the moment. I'm just really tired of a malfunctioning PC.

Thanks for your time.
 
Last edited:
Did your Asus laptop come with a recovery disk ? If you where to remove all important things on it, you make it brand new again just by using the recovery disk and wipe it and start fresh. As for upgrading to a mac, I would get a nice Toshiba with Windows 7 on it, I personally don't like mac or any mac software...
 
You don't need to take it in. Lets see whats going on with it.

Lets run some malware scans and do some general cleanup and see what happens.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.



Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
Get a new windows 7 dvd or see if you have the factory reset os disk that came with your laptop redo the operating system wipe everything clean then your computer will run like new and give no problems it'll be fast and smooth no freezing or problems.

If not then yea get yourself a mac laptop they are great and you will enjoy it more than your windows laptop / pc if you use if for what you like to do. You can also sell the laptop you have now if you redo the os for new price and it'll all work out for you well if you do it the right way.
 
johnb35 said:
You don't need to take it in. Lets see whats going on with it.
Click to expand...

Thanks a lot for the help, I need to stick with this PC for a while more anyway.

I can't seem to save the HiJack log. While scanning, it says that my system denied access to the Hosts files. When trying to save the log, it says the log is already there and wonders if I'd like to replace it. When I say Yes, it says the file doesn't exist and asks if I would like to create a new one. Either way, even though I've saved it to a certain directory, no text file is there.

Here is the Malwarebytes log though. It's in Swedish, so I don't know how much use it is.

Malwarebytes locked up and stopped responding for a while about halway through, then resumed and finished the scan. No other applications running.


Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Databasversion: v2012.09.04.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Kristoffer :: CELEBORN [administratör]

2012-09-04 22:45:31
mbam-log-2012-09-04 (22-49-25).txt

Skanningstyp: Snabbskanning
Aktiverade skanningsalternativ: Minne | Start | Register | Filsystem | Heuristik/Extra | Heuristik/Shuriken | PUP | PUM
Inaktiverade skanningsalternativ: P2P
Antal skannade objekt: 200507
Förfluten tid: 3 minut(er), 33 sekund(er)

Upptäckta minnesprocesser: 0
(Inga skadliga poster hittades)

Upptäckta minnesmoduler: 0
(Inga skadliga poster hittades)

Upptäckta registernycklar: 0
(Inga skadliga poster hittades)

Upptäckta registervärden: 0
(Inga skadliga poster hittades)

Upptäckta registerdataposter: 0
(Inga skadliga poster hittades)

Upptäckta mappar: 0
(Inga skadliga poster hittades)

Upptäckta filer: 2
C:\Users\Kristoffer\Downloads\installer_daemon_tools.exe (PUP.BundleInstaller.BT) -> Ingen åtgärd.
C:\Users\Kristoffer\Downloads\setup(2).exe (PUP.ToolBarInstaller.IM) -> Ingen åtgärd.

(klar)
 
You must do the following.

Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click to expand...
 
I would probably never buy a Mac because they're much more expensive. If you can get something that performs better for less money, why would you not do it? If you download a good antivirus program, keep it up to date, and use safe browsing practices, there is no reason why you shouldn't remain virus/malware free (or at least be able to catch them quickly). But restoring your original laptop is definitely a good idea since it will "refresh" the computer. But there will come a point where your computer is obsolete, and the hardware just won't be able to keep up with the demands of newer software. From the sounds of things, though, your current laptop specs are fine for now.
 
johnb35 said:
You must do the following.
Click to expand...

Sorry, completely missed that. Here's the logfile:

PS: Strange fact: When I right-clicked and clicked "Run as administrator", that particular panel froze on the screen and now overlaps everything I do, though the rest of the computer runs fine. Guess I'll have to restart to get rid of it.



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:55:20, on 2012-09-05
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Nexon\NEXON_EU_Downloader\NEXON_EU_Downloader_Engine.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Personal\bin\Personal.exe
C:\Users\Kristoffer\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.se/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [Boingo Wi-Fi] "C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo.lnk"
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [SweetIM] C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKCU\..\Run: [KPeerNexonEU] C:\Nexon\NEXON_EU_Downloader\nxEULauncher.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Lokal tjänst')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Lokal tjänst')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Nätverkstjänst')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Nätverkstjänst')
O4 - Startup: Dropbox.lnk = Kristoffer\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: EvernoteClipper.lnk = C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
O4 - Global Startup: BankID säkerhetsprogram.lnk = C:\Program Files (x86)\Personal\bin\Personal.exe
O4 - Global Startup: SRS Premium Sound.lnk = ?
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Ski&cka till OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skicka till OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Ski&cka till OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: Länkade &anteckningar - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: Länkade &anteckningar - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour-tjänst (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Tjänsten Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: hippovnc_service - RoboHippo LLC - C:\Users\Kristoffer\Documents\Viktigt\HippoVNC\WinVNC.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Unsigned Themes (UnsignedThemes) - The Within Network, LLC - C:\Windows\UnsignedThemesSvc.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 16118 bytes
 
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I need you to post a special log from hijackthis. Open hijackthis, click on open misc tools section, click on open uninstall manager, click on save list and save it. Then copy and paste the contents of that log back here.

I also need you to download and run Ccleaner if you don't already have it installed.

http://www.filehippo.com/download_ccleaner/

Click up top right where it says download latest version. Once the program has been installed, open it and click on run cleaner. This will delete all the old temporary system and internet files and should restore some of the speed back to your system.
 
Thanks for all the help. This is the log. Getting Ccleaner now.


µTorrent
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.2 MUI
Alcor Micro USB Card Reader
Apple Application Support
Apple Software Update
ASIO4ALL
ASUS AI Recovery
ASUS AP Bank
ASUS CopyProtect
ASUS Data Security Manager
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS MultiFrame
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
ASUS WebStorage
ASUS Virtual Camera
ASUS_Screensaver
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
Audacity 1.3.14 (Unicode)
AVG PC Tuneup
BankID säkerhetsprogram
Bing Bar
Boingo Wi-Fi
ControlDeck
CyberLink LabelPrint
CyberLink LabelPrint
CyberLink Power2Go
CyberLink Power2Go
CyberLink PowerDVD 9
CyberLink PowerDVD 9
D3DX10
DAEMON Tools Pro
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Documents To Go Desktop for Android
Dragon Flame (désinstalation seulement)
Dragon Nest SEA
Europe MapleStory
Evernote v. 4.5.7
Final Uninstaller
FL Studio 10
Fraps
GenealogyJ 6755
Google Chrome
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
IL Download Manager
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 32
Junk Mail filter update
LAME v3.99.3 (for Windows)
LogMeIn Hamachi
LogMeIn Hamachi
Malwarebytes Anti-Malware version 1.62.0.1300
MapleStory
Microsoft Midtown Madness 2
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (Swedish) 2010
Microsoft Office Excel MUI (Swedish) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (Swedish) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (Swedish) 2010
Microsoft Office PowerPoint MUI (Swedish) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (Finnish) 2010
Microsoft Office Proof (German) 2010
Microsoft Office Proof (Swedish) 2010
Microsoft Office Proofing (Swedish) 2010
Microsoft Office Publisher MUI (Swedish) 2010
Microsoft Office Shared MUI (Swedish) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (Swedish) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 14.0.1 (x86 sv-SE)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB973685)
Nexon Game Manager
Pando Media Booster
QuickTime
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile Language Pack - SVE (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile Language Pack - SVE (KB2518870)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Skype Click to Call
Skype™ 5.8
SolarWinds Network Config Generator
SweetIM for Messenger 3.6
System Requirements Lab CYRI
Toggle Downloader DAEMON Tools
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VIA Platform Device Manager
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Messenger
Windows Live Messenger
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Windows Movie Maker 2.6
WinFlash
WinRAR archiver
Wireless Console 3
Visual Studio 2008 x64 Redistributables
VLC media player 1.1.11
 
Is the system still slow? I would get rid of avg pc tuneup, its useless. You have a bunch of programs starting on bootup thats not needed. Lets see if we can get it cleaned up.

Rerun hijackthis and place checks next to the following entries. They can always be started manually by clicking on the program itself.

O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMen u.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu. exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SweetIM] C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun


Then click on fix checked.

This will stop the programs from running at bootup. There is still more but I don't know what you want to use at startup.

If you don't use the following you can check these too.

O4 - HKLM\..\Run: [Boingo Wi-Fi] "C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo.lnk"
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKCU\..\Run: [KPeerNexonEU] C:\Nexon\NEXON_EU_Downloader\nxEULauncher.exe
O4 - Startup: Dropbox.lnk = Kristoffer\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: EvernoteClipper.lnk = C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
O4 - Global Startup: BankID säkerhetsprogram.lnk = C:\Program Files (x86)\Personal\bin\Personal.exe
O4 - Global Startup: SRS Premium Sound.lnk = ?

All these take up system memory and cpu which will slow the system down. Can you give me a better idea of how its slow? Does it take forever to boot up or is it still slow after windows as finished booted?
 
"Fixed" all the ones you suggested. I'm not sure if it boots faster or not; takes about 35 seconds after I press the power button for it to reach the login screen, and about 30-40 seconds more after I log in to reach a usable desktop.

It is not the booting that bugs me, so much as the lag and freezes when the computer is already running. I'm experiencing a significant stuttering just while typing this, with no other major applications running and this is my only open Firefox tab.

This is not really a gaming laptop, I wouldn't expect it to run Crysis 2 on maxed out graphics with decent FPS. But when it lags in MS Paint or Movie Maker while just listening to a song on iTunes... that's just too much.

When I switch between tabs in Firefox, it often greys out and the cursor turns into the little blue circle. Could be for a minute or two, but most of the time, I have to bring up the Task Manager and terminate everything.
Also, I sometimes have to click buttons, like favourite websites or "close window" at least 2 times for it to take effect. It reacts the first time already, but nothing happens.

Also, a few days ago, everything locked down and I got this bluescreen. I restarted it several times and it didn't change. Wouldn't let me boot properly. I finally started in Safe mode ("without network or command prompt") and did a system recovery to a safe point 3 days earlier. I don't believe I had made any major changes to the system since then. To be honest, I know very little of these things.

EDIT: I thought a driver was missing, but I went to something that should be called "device manager" in English (My Computer>Properties), but no driver seems to be missing, other than under Network cards, something called "Microsoft Virtual WiFi Miniport Adapter". It has a little yellow triangle. I have tried to click "update drivers", but it says the latest drivers are installed. However, it also says "This doesn't work properly, since the necessary drivers cannot be found (Code 31)", or something to that effect.
 
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ndis.sys refers to your networking controller. And since you have a networking device not installed, its most likely the issue. Right click on that device in device manager and click on uninstall. Then reboot the pc and see if windows can reinstall the driver.
 
Uninstalled it, rebooted, then got a message "Windows has been restored after an unexpected shutdown" [or equivalent in English]. Opened the device manager, said icon was back, still with the yellow warning symbol. Still experiencing stuttering and lag in Windows.
 
I would try reinstalling windows fresh and see if that takes care of it. If not, then it seems you have a hardware issue.
 
I see. As previously stated, I know relatively little of computers. A hardware issue means I should let a professional look at it?

(I might try reinstalling Windows, but I've got a number of documents and photos to back up first. Still, it's worth a shot if you think it's the only option.)
 
If you reinstall windows and it still happens then yeah, it would have to be diagnosed.

In your first post when you say it crashed, are you actually getting bluescreens(bsod's)? If so, please do the following.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Well, no, that was a very ignorant and liberal use of the word by me. I simply mean it locks up/freezes/won't respond etc. I don't get blue screens very often.

Spent quite a while looking for the recovery disks, will reinstall tomorrow. Thanks for helping!
 
Disks didn't work but pressed F9 during boot and was able to reformat and reinstall everything.

Hope it will work better now. Thanks for all your help!
 
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