Da Mail Man
Active Member
Greetings All,
My brother is running windows 7, Using Firefox and never Windows explorer, office 2010 i believe, 3.0ghz, 100+gb hd, plenty of ram, etc....
The 2 problems he called me about are as follows.
1) In "control panel" he attempted to open "internet options/settings/etc" (or similar) and when he clicked on the icon for same, it did not open. I remotely accessed his computer and found his description to be accurate......The icon is NOT "grayed out" or anything like that......I told him to reboot into safe mode with networking and the icon was gone from control panel altogether. What gives about this?
2) He has "Private Firewall" installed and when i hit it to open the interface containing the settings, i get a blank square for that program where the settings should be displayed but, nothing seen or accessible. I reinstalled the program and even did it's most recent update (no longer supported the web site tells me) and the results are the same.
I/we haven't done a virus scan yet but, let's ASSUME that none exists....ANYONE?....Thanks ahead of time for any assistance.
My brother is running windows 7, Using Firefox and never Windows explorer, office 2010 i believe, 3.0ghz, 100+gb hd, plenty of ram, etc....
The 2 problems he called me about are as follows.
1) In "control panel" he attempted to open "internet options/settings/etc" (or similar) and when he clicked on the icon for same, it did not open. I remotely accessed his computer and found his description to be accurate......The icon is NOT "grayed out" or anything like that......I told him to reboot into safe mode with networking and the icon was gone from control panel altogether. What gives about this?
2) He has "Private Firewall" installed and when i hit it to open the interface containing the settings, i get a blank square for that program where the settings should be displayed but, nothing seen or accessible. I reinstalled the program and even did it's most recent update (no longer supported the web site tells me) and the results are the same.
I/we haven't done a virus scan yet but, let's ASSUME that none exists....ANYONE?....Thanks ahead of time for any assistance.
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