Internet lags every few seconds


For the last couple of week my internet has seemed much slower, online games are near unplayable, and I have to be very patient to load any online videos. While playing games I have noticed that the delay is not constant but rather every few seconds my ping will shoot from ~40 to ~400-600. I tried pinging to see if these incremental delays showed themselves:
Any suggestions on how to fix this issue? Thank you in advance.


Have you done a speedtest at Are you getting the speed you are paying for? Restarted your modem and router lately?
I can do a speedtest and get 6 mbps download, then do another minutes later and get 26 mbps download, or anywhere in between. There is no consistency and it has not always been like this. I left the router unplugged for about a minute the other day and noticed no change so then I left it unplugged for about 15 minutes, and again nothing.


Staff member
I would have your provider come out and check things out. Could either be modem or line issue.