Internet lags every few seconds

Discussion in 'Internet Discussion' started by FiveSeven, Feb 22, 2019.

  1. FiveSeven

    FiveSeven Member

    Messages:
    146
    For the last couple of week my internet has seemed much slower, online games are near unplayable, and I have to be very patient to load any online videos. While playing games I have noticed that the delay is not constant but rather every few seconds my ping will shoot from ~40 to ~400-600. I tried pinging google.com to see if these incremental delays showed themselves:
    googleping.png
    Any suggestions on how to fix this issue? Thank you in advance.
     
  2. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,018
    Have you done a speedtest at www.speedtest.net Are you getting the speed you are paying for? Restarted your modem and router lately?
     
  3. FiveSeven

    FiveSeven Member

    Messages:
    146
    I can do a speedtest and get 6 mbps download, then do another minutes later and get 26 mbps download, or anywhere in between. There is no consistency and it has not always been like this. I left the router unplugged for about a minute the other day and noticed no change so then I left it unplugged for about 15 minutes, and again nothing.
     
  4. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,018
    I would have your provider come out and check things out. Could either be modem or line issue.
     

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