Is My External Hard-Drive Stuffed?

[Simon Tunnicliffe]

Hi All!

For about 6 months now, I keep getting this error message when trying to access my external hard-drive. Is it stuffed or will there be a way of recovering what's on it?



Thanks!

 

[johnb35]

What brand is your external? You might be able to run a program to check for errors and it may fix them to where you can access the drive.

 

[Simon Tunnicliffe]

What brand is your external? You might be able to run a program to check for errors and it may fix them to where you can access the drive.

It's a Samsung HX-M500T CB/G

 

[johnb35]

You'll want to download and run seatools.

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

The first link on that page. Run the extended test.

 

[Simon Tunnicliffe]

You'll want to download and run seatools.

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

The first link on that page. Run the extended test.

So yesterday I did this using that Software I clicked the Advanced tab then can't remember what I clicked and it's not coming up now but it did a long test and said "Passed". Does this mean no issues?

Still can't access the drive.

 

[Darren]

Well that's good at least. Drive is physically ok, but looks like it got corrupted. Try check disk.

How to Run CHKDSK on External Hard/USB Drive - 3 Steps - MiniTool

Detailed guide for how to run CHKDSK on external hard drive or USB drive in Windows 10. Also learn how to recover data from external hard drive or USB drive.

www.minitool.com

If that above doesn't work you'll need to get a data recovery company involved if that's worth it to you and the data.

 

[Simon Tunnicliffe]

Well that's good at least. Drive is physically ok, but looks like it got corrupted. Try check disk.

How to Run CHKDSK on External Hard/USB Drive - 3 Steps - MiniTool

Detailed guide for how to run CHKDSK on external hard drive or USB drive in Windows 10. Also learn how to recover data from external hard drive or USB drive.

www.minitool.com

If that above doesn't work you'll need to get a data recovery company involved if that's worth it to you and the data.

What will a data recovery company be able do that I couldn't?

 

[johnb35]

Recover your data. Take it to a repair shop and see if they can access it.

 

[Okedokey]

If you're inclined or cost is a consideration (with data recovery), you could try replacing the PCB, as long as you get the exact part, it could save you. Picture is for your model, but double check the part number.