have Kaspersky internet Security for 5 computers. My wife has it. 3 yrs subscription. The Virtual keyboard with Kaspersky does not work. Uses it for passwords. XP pro did not support it. Always worked before. Works on the others and mine. XP pro and 7 pro.
Uninstalled like mentioned. deleted all occurrence of it. New installation and the virus program works fine. Everything works fine. Can not use the virtual keyboard for passwords with Kaspersky. She's on the line now. Been disconnected once. Waiting another 15 mins and suggested give the number in case of disconnect.
Only way i can explain it. thought maybe John someone experienced the problem.
Just hoping.
this will be my job. in the end.