Morning!
Hope I am in the right section, Apologies if not!!
I made a purchase from the Microsoft apps store, it went through and I was then invited to download/install and told that I now owned this software - nothing happened!!
After several attempts I am given a box to get more info - nothing happens.
I have tried contacting MS help desk who asked me for £5.00 to sort out the problem!!!!!
Anyway I really need this app and although not expensive feel i should be able to use it!!
I am runninng on and Acer E15 using up to date Firefox and Windows 10 . What am I doing wrong? Something stupid I bet, but not very knowledgeable on computers
Thank you for any help
Hope I am in the right section, Apologies if not!!
I made a purchase from the Microsoft apps store, it went through and I was then invited to download/install and told that I now owned this software - nothing happened!!
After several attempts I am given a box to get more info - nothing happens.
I have tried contacting MS help desk who asked me for £5.00 to sort out the problem!!!!!
Anyway I really need this app and although not expensive feel i should be able to use it!!
I am runninng on and Acer E15 using up to date Firefox and Windows 10 . What am I doing wrong? Something stupid I bet, but not very knowledgeable on computers
Thank you for any help