BlueOvalFitter
Member
Thank God for my HP warranty!
I went to login on my HP LT today and it read no wifi connection. I did the usual steps of resetting my modem and router, called Suddenlink, and did a troubleshoot. The internet was working according to my modem and router. I checked my CB and it had a wifi signal. So, I called HP.
Long story short, after an hour and 10 minutes my LT had a wifi connection again. HP tech dude said that my IP caused a virus to my wifi connection. He advised me to call SL and report it.
Has anyone else ever had this happen to them? How can I prevent this from happening again? BTW, my LT is protected by MALWAREBYTES. And, yes, I have the licensed version and am paying for it.
I went to login on my HP LT today and it read no wifi connection. I did the usual steps of resetting my modem and router, called Suddenlink, and did a troubleshoot. The internet was working according to my modem and router. I checked my CB and it had a wifi signal. So, I called HP.
Long story short, after an hour and 10 minutes my LT had a wifi connection again. HP tech dude said that my IP caused a virus to my wifi connection. He advised me to call SL and report it.
Has anyone else ever had this happen to them? How can I prevent this from happening again? BTW, my LT is protected by MALWAREBYTES. And, yes, I have the licensed version and am paying for it.