No audio using Chrome

[crescere]

I have full audio from recorded music on my computer and on the internet using Microsoft Edge. However, when I try to listen to YouTube or Amazon music on Chrome I get video, but no sound. I allowed sound for all sites in Chrome settings. This just happened today. I have reloaded Chrome once. Thanks to all who help.

 

[crescere]

I have the same problem with Firefox. Only Edge plays sound. I have no idea of what to do. Please help. Thank you.

 

[johnb35]

Unless someone else does before I get home, I can post some screen shots of what to look at. Assuming windows 10?

 

[crescere]

Hi John, thanks for answering. Yes I am using Windows 10.

 

[crescere]

Hi John, thanks for answering. Yes I am using Windows 10.

Okay, I went to "App volume and device preferences" but everything was set to 100%. I clicked on "Reset to the Microsoft recommended defaults" and now everything is good. I dont know how or why this happened in the first place. Clicking on the Microsoft default button has done the trick. Thanks to all.

 

[johnb35]

Good to hear. I was gonna have you check a different place but don't have to now.