PC keeps crashing

Discussion in 'Desktop Computers' started by SlayerX, May 14, 2019.

  1. SlayerX

    SlayerX New Member

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    21
    PC SPECS : https://imgur.com/a/j42MlLI

    So basically my pc keeps crashing
    It first happened in metro exodus(https://store.steampowered.com/app/412020/Metro_Exodus/ ).i was playing normal until i suddenly got a black screen and i couldn't hear anything or do anything.so i restarted my pc and started playing again,from there it was all pretty normal and it didn't crash again
    it happened again when i was playing paladins(https://store.steampowered.com/app/444090/Paladins/ ) I restarted pc again and started another match where it crashes again giving me a black screen and nothing else.it now crashes every game i try to start
    It also happens when i ran a stress test of 3D mark(https://store.steampowered.com/app/223850/3DMark/ )
    MY temperatures that i monitored on Afterburner were 80+ when playing a game
    No i have not overclocked.
    Any help would be appreaciated.
     
  2. TheRealSwede

    TheRealSwede Member

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  3. OmniDyne

    OmniDyne Active Member

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    The picture is very low quality, so I'm unable to see the specifications.

    What's 80+? The processor? GPU? Ambient?
     
  4. SlayerX

    SlayerX New Member

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    MY SPECS :-
    Intel core i5 9400F @ 2.90GHz
    8Gigabyte Ram DDR4 Single Channel
    MSI ATI Radeon RX 580 8Gigabye
    2TB HDD
    120Gb Kingston

    Graphics card temperature 80+ while gaming on afterburner
     
    OmniDyne likes this.
  5. SlayerX

    SlayerX New Member

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    21
  6. AlienMenace

    AlienMenace Active Member

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    990
  7. johnb35

    johnb35 Administrator Staff Member

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    41,426
    The problem is your video driver. Uninstall current driver and then download and install latest driver for your card.
     
    TheRealSwede and OmniDyne like this.
  8. OmniDyne

    OmniDyne Active Member

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    Sorry about that. My phone was having issues pulling up the image. Looks fine on my PC ha.
     
  9. SlayerX

    SlayerX New Member

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    How to do it?
     
  10. SlayerX

    SlayerX New Member

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    SO how to fix?
     
  11. TheRealSwede

    TheRealSwede Member

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    57
  12. SlayerX

    SlayerX New Member

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    21
  13. OmniDyne

    OmniDyne Active Member

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    Did you build the computer yourself?

    What temperature is the processor hitting when gaming?

    How long has this issue been going on? When did it first happen?
     
  14. SlayerX

    SlayerX New Member

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    I didn't build this pc myself.I had it build for me at a computer shop

    Temp on cpu is roughly the same


    The issue is going on since i build this pc and started playing on it.like i mentioned it first happened while playing metro exodus.
     
  15. johnb35

    johnb35 Administrator Staff Member

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    Did the driver installation complete successfully? Also what is the make and model of the power supply?
     
  16. SlayerX

    SlayerX New Member

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    Yes the installation was successful.my power supply is 600W Red Dragon
     
  17. AlienMenace

    AlienMenace Active Member

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    990
    I wonder if the techs had put enough Thermal paste on the CPU. Just a thought.
     
  18. johnb35

    johnb35 Administrator Staff Member

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    41,426
    You have a link to it? I just did a search for it and nothing came up. If its a no name brand its most likely doesn't have the power to push your 580.
     
  19. AlienMenace

    AlienMenace Active Member

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    990
  20. SlayerX

    SlayerX New Member

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