pc keeps freezin

S

Sluggo

New Member
My computer keeps freezin up and i don;t kno why. Nothing seems to trigger it..it just completely freezes and i have to reboot.

Malware bytes:

Malwarebytes' Anti-Malware 1.42
Database version: 3359
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

12/27/2009 11:55:08 PM
mbam-log-2009-12-27 (23-55-08).txt

Scan type: Quick Scan
Objects scanned: 141761
Time elapsed: 7 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:30 PM, on 12/27/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\FrostWire\FrostWire.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe -H
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6032 bytes


thanks
 
Have you ran cleaup programs such as:

CCleaner
Auslogics Disk Defrag
Auslogics Registry Cleaner

They will cleanup old and unnecessary files on your system, and will give you a general increase in performance.
 
no i havent, but i will now

i also think its worth mentioning that this pc has never had proboblems sine the day i built it. I installed my new vid card on xmas and it ran fine for the first 2 days but then yesterday (12/27) it started freezing when my mom was using itunes to put music on her ipod
 
i ran all three of those...after i did CCleaner it froze up again twice...then i did the registry cleaner and finally the defrag...I'll have to check tonight to see if it freezes up any more since i have to head to work now
 
thats kinda what i was thinking next if this doesn't work. I guess i don't really have anything to lose, just the time to reinstall games and what not. Last time i installed WoW it took several hours to download all of the patches and what not..

i will if i have to do it.
 
Uninstall Viewpoint

In ccleaner startup disable the following

- ctfmon
- Quick Task
- NvMediaCenter

Oh and get rid of Frostwire
 
I tried doing a search on the event log but apparently I have no program to open it with so I couldn't view it. Any help withthis would Be great as this is all new to me.

I'll disable those startup programs when I have acess to the machine. And is there anything I can use in place of frostwire or just rid of those programs altogether?

Thanks
 
Alright, I got rid of frostwire, and stopped those programs on startup. Still freezin up.

I guess i should add that i installed my video card xmas day. I didnt have the problem until 2 days after that, so i don't know if the problem could be associated with the video card or not.

any other ideas?? im gettin ready to reformat, as much as i don't want to

EDIT: another thing i could mention is that i notice on this website that my computer isnt loading the small button "images" until i scroll my mouse over where it should be. Instead of the image its just the text explaining what it is.
 
Last edited:
Open up task manager and see what is using the most resources. Better yet download and install Process Explorer
 
task manager says that cpu usage is about 99% system idle

MEM usage is:
firefox.exe - 95, xxx K
svchost. exe - 29, xxx K
explorer.exe 23,xxx K
services.exe 23,xxx K
RTHDCPL. exe 21, xxx K

everything is just less and less
 
to acess event viewer,
right click my computer
manage
choose event viewer
see the critical and errors
if u see any there let us know
(write the exact error as there)
 
Last edited:
-Check the disk for errors using both options--->"Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors"...(After this process is complete,your computer should restart automatically.If not,restart it manually)...
-After that defragment your disk.(I know you did it already,but now do it again.After the defragmentation process is complete,restart your computer)...
-Scan your computer inside of the SAFE MODE with the McAfee Virus Scan Enterprise+McAfee AntiSpyware...(BE SURE TO CONFIGURE THE MCAFEE PROPERLY OTHERWISE IF YOU JUST INSTALL IT AND SCAN YOUR COMPUTER,IT WONT FIND MANY BAD THINGS)!!!(After the scanning process is finished,delete ALL the items from the QUARANTINE folder.After that restart your computer into NORMAL MODE again)...
-Clean your registry using the program called "Eusing Free Registry Cleaner 2.0" or newer version...(After that,restart your computer)...




Cheers!
 
canivari said:
to acess event viewer,
right click my computer
manage
choose event viewer
see the critical and errors
if u see any there let us know
(write the exact error as there)
Click to expand...

In the event viewer i go into the system and see a couple errors that are all the same error:

The MCSTRM service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I also have some warnings in the system log:

TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

The only other error i get is in the application tab of the event viewer:

The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

^^This error seems to happen in pairs

STARS i will follow the directions you left shortly and post with any news

thanks for all the help so far
 
I think u should try uninstall any anti-virus in that pc,
download an Kaspersky Internet security installer.
activate it with trial key o 30 days ,update it and run a full scan.
After he cleans the computer, if he stills unstable run the recovery from
XP cd.
 
Because looks like u have some virus that took over your system files,
and after u remove them the original files probably arent there.
But give it a try with kaspersky and tell us how it was..
 
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