PC USB Keyboard not working on Acer Chromebook

Snowwie

Snowwie

New Member
For my work I have to work from home now. I got a "Chromebook", a device I am not familiar with, but so far I managed to buy an USB C adapter to HDMI to connect the device to my big screen, in order to work better on it. Also a standard USB mouse works fine.

Everything seems to work fine, except the USB keyboard I want to use. That keyboard is working fine on a pc, I just tested it and the pc immediately picks up the keyboard. When I plug it into the USB port of the (Acer) Chromebook it lights up for half a second but does nothing. And nowhere on the OS I can find an option that says, "use external keyboard" or something similar. But this is nonsense, because the mouse also directly works, and on the pc the same, I plug it in, and it works.

So, does anybody know how I get my USB keyboard to work on the Chromebook?
Please do note that I have this Chromebook from my employer so I cannot do anything that requires administrative privliges or removing/resetting items on it.
 
The keyboard should automatically get picked up, that may mean there is something wrong with the USB port you are using on the chromebook. Is there a different USB port you could try? You may need to get in touch with your company's IT department to see what the issue is, sometimes they restrict USB access
 
I inserted the mouse in the USB port where the keyboard sits, and it works also fine. But I did also change the keyboard to a gamers keyboard and to be my surprise that keyboard IS working, it's kind of ironic, I have a very simple keyboard which is not working on the Chromebook, but this gamers keyboard does. The disadvantage of this gamers keyboard is that I don't like it. I got it from my mother who bought in an impulse moment and after hooking it to the computer she totally didn't like it. So I got it. But I don't like the thing either, it's bulky. It's a Roccat Talk keyboard. But anyway, I rather type on that thing than on those small flat keys of the Chromebook. :-)
 
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