Programs are crashing - need help

[fej180]

Hey guys,

I turned on my computer yesterday (I don't use it very often, maybe 3 times a week) and all of a sudden this window popped up.

Here is the full text in the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrodist.exe
Application Version: 8.1.3.187
Application Timestamp: 48f581e4
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




I thought it was no big deal so I closed it. I use PDAnet with my Android phone for my internet connection, so I went to connect PDAnet and then this window came up.

Here is the full text for the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: PdaNetPC.exe
Application Version: 0.0.0.0
Application Timestamp: 4db9adcf
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000001
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



I don't know what is going on, I haven't had this problem before. If anyone could help that would be great. I am running Windows 7 Home. I ran MalwareBytes, and that found some infections. I removed those and then the problem didn't go away. Right now the computer is with me at a friends, so I can run the internet, and am trying to figure this out. It doesn't happen on all programs, for example Firefox works just fine. Other programs work as well, but I really need PDAnet to work. Let me know what I have to do. Thanks

 

[G.holmes93]

Would it be possible for you to say what infections it removed? I believe MalwareBytes automatically save a log file. Reason i ask is because it's possible the infections have corrupted some installation files for those, and maybe more programs.
Glenn

 

[fej180]

Would it be possible for you to say what infections it removed? I believe MalwareBytes automatically save a log file. Reason i ask is because it's possible the infections have corrupted some installation files for those, and maybe more programs.
Glenn

This is all that shows in the log section for Malwarebytes:

First Log:
23:39:22 Jeff MESSAGE Protection started successfully
23:39:26 Jeff MESSAGE IP Protection started successfully
23:40:23 Jeff ERROR Scheduled update failed: IsInternetConnected failed with error code 12163

Second Log:
00:00:35 Jeff MESSAGE Protection started successfully
00:00:38 Jeff MESSAGE IP Protection started successfully
12:19:47 Jeff MESSAGE Protection started successfully
12:19:51 Jeff MESSAGE IP Protection started successfully
12:21:10 Jeff MESSAGE IP Protection stopped
12:21:12 Jeff MESSAGE Database updated successfully
12:21:12 Jeff MESSAGE IP Protection started successfully
12:32:45 Jeff MESSAGE Protection started successfully
12:32:48 Jeff MESSAGE IP Protection started successfully
13:33:21 Jeff MESSAGE IP Protection stopped
14:26:21 Jeff MESSAGE Protection started successfully
14:26:24 Jeff MESSAGE IP Protection started successfully
14:26:55 Jeff MESSAGE IP Protection stopped


Maybe there is somewhere else I am supposed to be looking? I reinstalled PDAnet, but even after I reinstalled it it still crashed. Thanks

 

[fej180]

I redid the scan and the files still seem to be infected. Maybe I didn't remove them properly last time? Here is the log I have now. Thanks for any help you guys can offer.

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7012

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

7/3/2011 4:32:41 PM
mbam-log-2011-07-03 (16-32-39).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 461820
Time elapsed: 16 minute(s), 23 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
c:\Users\Jeff\kapef.exe (Worm.VB) -> 2468 -> No action taken.
h:\jaijaeq.scr (Worm.VB) -> 4988 -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kapef (Worm.VB) -> Value: kapef -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Jeff\kapef.exe (Worm.VB) -> No action taken.
h:\jaijaeq.scr (Worm.VB) -> No action taken.
c:\Windows\System32\kapef.exe (Worm.VB) -> No action taken.
c:\Windows\System32\kapef.scr (Worm.VB) -> No action taken.
c:\Windows\SysWOW64\kapef.exe (Worm.VB) -> No action taken.
c:\Windows\SysWOW64\kapef.scr (Worm.VB) -> No action taken.

 

[fej180]

I stopped the kapef.exe in the task manager and that seemed to fix it. I'm not sure what that is but I don't like it. I am going to delete that file. Thanks again

 

[Ryan Stephens]

This is what you have http://www.prevx.com/filenames/2168540731080786403-X1/KAPEF.EXE.html

 

[johnb35]

Are you clicking on the remove selected button after the scan finishes to actually remove those infections? If you aren't, that's why you are still infected.