Question for Johnb35

[JHM]

K, First I ran TDSS Killer, and it came up with nothing. No malware Found. YEA !! Will do the HiJack This bit next.

 

[JHM]

K, Here is the list you wanted.

@BIOS
ABBYY FineReader 5.0 Sprint
Adobe Flash Player 10 ActiveX
Adobe Photoshop Elements 2.0
AnswerWorks Runtime
Apple Software Update
ATI - Software Uninstall Utility
ATI AVIVO Codecs
ATI Catalyst Control Center
ATI Display Driver
ATI HYDRAVISION
ATI Multimedia Center 9.01
ATI Problem Report Wizard
Catalyst Control Center - Branding
ClickArt® ClickEdit
ClickArt® Gallery
CloneCD
Corel Applications
Creative Audio Console
Creative AudioHQ
Creative CD Burner Drive Update
Creative PlayCenter
Creative Recorder
Creative Surround Mixer
Creative TaskBar
DAO
Diskeeper Professional Edition
DMIView B06.1227.01
Emesene
EPSON Copy Utility
EPSON PERF 3170Guide
EPSON Photo Print
EPSON Scan
EPSON Smart Panel
ETC B07.1024.01
F-Secure Anti-Virus Client Security - Automatic Update Agent
F-Secure Anti-Virus Client Security - E-Mail Scanning
F-Secure Anti-Virus Client Security - Internet Shield
F-Secure Anti-Virus Client Security - Virus & Spy Protection
F-Secure Anti-Virus Client Security - Web Traffic Scanning
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
ieSpell
Indeo® XP Software
InterVideo WinDVD 4
K-Lite Codec Pack 5.3.0 (Full)
LebecaWeb Camera Driver
LiveReg (Symantec Corporation)
LiveUpdate 2.0 (Symantec Corporation)
Malwarebytes' Anti-Malware
Media Player Classic - Home Cinema v. 1.3.1249.0
MGI VideoWave 4
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
neroxml
Norton Ghost
Norton SystemWorks 2002
Panwest Cam View
PerfectDisk 10 Professional
PowerDVD
PowerProducer
PowerQuest PartitionMagic 7.0
Presto! BizCard 4.1 Eng
QuickTime
RealPlayer
REALTEK GbE & FE Ethernet PCI-E NIC Driver
ScanToWeb
SecurDisc Viewer
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Seventeen Style Studio
SiSoftware Sandra Lite 2009.SP4
Sound Blaster Audigy
Sound Blaster Live!
SYSTEM_INFO B07.0927.01
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB898461)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows PowerShell(TM) 1.0
WinImage
XoftSpySE

 

[johnb35]

Download and run the avg removal tool as it looks like you had avg installed at one time. Get it here.

http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2011_1184.exe

Then navigate to this folder and delete it. You will need to enable show hidden files and folders to see the application data folder.

c:\documents and settings\J. H. McGOWAN\Application Data\WinCare2008


How is your system running now? Any issues?

 

[JHM]

K, did that.

1) I think re AVG, that the guy in what used to be Uptown computer put that in. I removed it and used the registry editor to remove all traces I could find. Must have missed some I guess. I still have the install program for it (Version 8) stored where I store install programs.

2) Re WinCare2008, that was an empty folder, but I deleted it anyway.

3) Re Issues, too early to tell really. The only issues I've been having is the occasional freeze, and some programs crashing when you do certain things. I tested Corel Photopaint just now to see if it still crashes when you create a new folder to save the file you've been working on, and it didn't THIS TIME, though it might the next. One other program, "ULead Photo Express 4 SE" gives me a window saying it has encountered a problem and must close; and it's still doing that, so I guess I'll have to reinstall it if I can find the disk it came on. Apart from issues though it seems to be a bit smoother and faster.

Thanks again. Sonja is having major probs with her laptop, so I think I'll run your drill on it to see if that improves things. Regards, JHM

 

[johnb35]

Look in the event viewer to see if the errors show up for the ulead program. They would be in the application part of it.

 

[JHM]

Well I looked at "Event Viewer", (which I very seldom do, cause I can't make any sense of what it says),
and found some surprizes there. I use Perfect Disk 10 running in "Screen Saver Mode" to keep my machine
defragged, so instead of shutting it down at night, I let it run, and after 15 minutes the screen saver cuts in
which brings Perfect Disk to life to defrag it. I also have the machine setup to go into standby mode after an
hour, then shut it down in the morning before going to work. It is this combination I suspect, that is causing
all these "F-Secure" errors. See :

Though it is possible that these errors are also related to that problem. See :

As regards Ulead Photo Express 4 SE, I ran it several times in succession to identify its associated errors.
See :

MS also gave me an error message re ULead Photo Express 4 SE. See :

So I decided to reinstall ULead Photo Express 4 SE, but the problem there is it came on a disk with other
software that came with either one of my CD/DVD drives, or one of my video cards, and I don't know which one.
Hunting for it, I was putting various disks in the machine and loaded the disk with Pinnacle Studio 8.4 on it
thinking it might be the one. It wasn't, but I loaded Pinnacle Studio 8.4 anyway since I don't have it installed, and
lo and behold, fresh install - but it wants to shut down as soon as I open it. Runtime error of some sort. Funny
part of it is; as long as I ignore the error message and go on running the program it works; but click OK on the
error message; and it shuts down right away. For errors associated with Pinnacle Studio 8.4 See :

 

[johnb35]

Sorry, for the late reply but my power went out last night due to the storm. Click on those errors from f-secure and let me know what the error says.

 

[JHM]

John I am going to send you a PM on that.

 

[johnb35]

Download and run ccleaner from here.

http://download.cnet.com/ccleaner/

Install the program and open it. No need to change any options and click on run cleaner. Doing this will delete all internet temporary files, system temporary files and other files which can slow your system down. This may also fix some of your other issues. Let me know if this gets rid of the f-secure errors all the time in the event viewer.