If the motherboard is new it should be under warranty. Don't order a new motherboard until you attempt to get a return merchandise authorization from Asus. You could get a replacement for just the cost of shipping the defective board back to the manufacturer.
Unfortunately, I bought the motherboard more than 14 days ago off ebay. Since the product is not under warranty through the company i bought, im stuck with the mobo. Here's the company's (not ASUS) return policy...
Return policy
Item must be returned within
Refund will be given as
Return policy details
14 days after the buyer receives it
Money Back
eSpot offers a Gold-Standard, 14-Day Money-Back Guarantee on every item we sell. If the item you receive does not match our description (including condition), we will send a replacement or refund your payment in full, including the original shipping cost.*
Buyers must notify us within 14 days of receiving the item to initiate a return (see Contact Information). After 14 days, the item is legally yours and cannot be returned. NO EXCEPTIONS. Once your return is approved, we will issue you an RMA # for your order.
We do NOT accept returns for items accurately represented. If such an item is received back, it will be returned to the buyer at their expense, or a 20% restocking fee (min. $10) will apply with no shipping refunded. The buyer is always responsible for return shipping.
We do NOT accept returns for items without an RMA number, so please contact us today if you want to initiate a return for your item.
* International shipping, taxes, and customs are non-refundable.
The buyer is responsible for return shipping costs.
