New computer, printer says it's installed, but won't print

johnb35

Administrator
Staff member
It may be offline. Check devices and printers and hover over it to check status.

printer.jpg
 

johnb35

Administrator
Staff member
How is it connected to network? Wireless, ethernet or usb? Might have to reinstall printer.
 

johnb35

Administrator
Staff member
Have you tried unplugging usb cable and plugging back in? Go into programs and features and uninstall the printer software, reboot pc, then reinstall printer software.
 

beers

Moderator
Staff member
I don't see Programs and Features. It's Windows 10.
WXEcxQ2.png
 
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