WIndows 10 WiFi keep dropping. Help please.

I downloaded the firmware. I work on a computer that is wired with cable. I entered http://192.168.0.1 in the browser but got time out.

First you should check if your router actually uses this IP-adress for management..
I have run into routers that uses 192.168.1.1, 192.168.2.1, 192.168.10.1 etc. (I have not seen anyone mention WHAT router you have..)

So if your computer has access to the internet.. click the magnifying glass next to your start-button, type CMD press enter..
In that new window, type: ipconfig /all press enter

Search for "default gateway" and type that adress into your browser.. (Unless the default gateway actually is 192.168.0.1)
(Note! your settings for DHCP Server and DNS servers should have the same IP-adress as your default gateway adress for your router to work properly.. so if they all are the same, it´s OK)

NOTE! I´m not saying that http://192.168.0.1 is wrong adress, I just like to check if it is or not! OK!
 
Last edited:

ssal

Active Member
First you should check if your router actually uses this IP-adress for management..
I have run into routers that uses 192.168.1.1, 192.168.2.1, 192.168.10.1 etc. (I have not seen anyone mention WHAT router you have..)

So if your computer has access to the internet.. click the magnifying glass next to your start-button, type CMD press enter..
In that new window, type: ipconfig /all press enter

Search for "default gateway" and type that adress into your browser.. (Unless the default gateway actually is 192.168.0.1)
(Note! your settings for DHCP Server and DNS servers should have the same IP-adress as your default gateway adress for your router to work properly.. so if they all are the same, it´s OK)

NOTE! I´m not saying that http://192.168.0.1 is wrong adress, I just like to check if it is or not! OK!
You're right on. The gateway is actually 192.168.1.1
But when I got in there, it took me to my ISP (optimum)'s configuration screen where I can change the network name and password. There is no place to update the firmware.
 

johnb35

Administrator
Staff member
You're right on. The gateway is actually 192.168.1.1
But when I got in there, it took me to my ISP (optimum)'s configuration screen where I can change the network name and password. There is no place to update the firmware.
If its your isp's modem, you won't be able to update it.
 

Cromewell

Administrator
Staff member
If its your isp's modem, you won't be able to update it.
If it's a rented modem (or otherwise still belongs to your ISP) it's very likely that they update the firmware remotely from time to time.

It was mentioned before, but I didn't see an answer to it. Does anyone else on your WiFi get drops like this? If so it's highly likely to be the router. If it is an ISP owned modem a call to them might get you a replacement that fixes it.

To be sure, you have confirmed this is isolated to wireless? It's not the modem disconnecting from your ISP?
 

OmniDyne

Active Member
Did you update the routers firmware?

You're right on. The gateway is actually 192.168.1.1
But when I got in there, it took me to my ISP (optimum)'s configuration screen where I can change the network name and password. There is no place to update the firmware.

As was stated, if it's the ISP's modem and/ or router you will be unable to update the firmware.
 
You're right on. The gateway is actually 192.168.1.1
But when I got in there, it took me to my ISP (optimum)'s configuration screen where I can change the network name and password. There is no place to update the firmware.

In that case there is nothing we can help you with... Since the router/modem is controlled by your ISP!
 

ssal

Active Member
Just an update.

I have the router swapped out (exchanged from ISP) and seems to correct the issue.
 

novicegeek

Member
Not that I'm an expert on this, but I've worked on w-ifi router issues at home. You might change the frequency you are on (usually 2.4 GHz and 5 GHz). One usually works better with laptops, but I can't remember which one at the moment. I would certainly not rule out interference from other devices.
 

Darren

Moderator
Staff member
Not that I'm an expert on this, but I've worked on w-ifi router issues at home. You might change the frequency you are on (usually 2.4 GHz and 5 GHz). One usually works better with laptops, but I can't remember which one at the moment. I would certainly not rule out interference from other devices.
2.4GHz has better range but more prone to interference from devices and congested wavelengths. 5GHz has much less interference but gets physically knocked down easier by walls and doesn't propagate as far. 5GHz is ideal if you're within range and has theoretically faster speeds.
 

Intel_man

VIP Member
Speed usually sucks on 2.4ghz because WiFi 5 (802.11ac) doesn't technically run on that. So even on the fancy high end consumer routers with 4x4 antennae, you'll find them rating 2.4ghz to "up to 1000mbps" performance but all it really does is combine 4 separate antennae with speeds of 250mbps each. So 4 x 250mbps = 1000mbps. So in devices where MU-MIMO & NitroQAM isn't supported to take advantage of using all 4 antenna to project data to you all at once, you're stuck on 250mbps or maybe up to 600mbps on the 2.4ghz frequency... aka WiFi 4 (802.11n).

Same applies to the 5.0ghz band on WiFi 5, but because 802.11ac is designed to run on 5.0ghz, single stream bandwidth is ~800mbps which is heaps faster than what is on the 2.4ghz band. These are all based on the maximum theoretical numbers without considering obstructions, distance away from router, nearby interference, etc...


As for range in a overly simplified explanation, the general idea is lower frequency will give you longer range when considering the regulatory limitations on how much power you can emit in a router. The lower frequencies will also penetrate solid objects better, so it will go through walls better than higher frequency. Which is why 2.4ghz generally cover more area.
 
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