WIndows 10 DRAM Speed not shown properly.

Discussion in 'Desktop Computers' started by ssal, Mar 25, 2020.

  1. ssal

    ssal Active Member

    Messages:
    640
    Only after I changed the setting. Not in subsequent startup.
     
  2. Intel_man

    Intel_man VIP Member

    Messages:
    5,824
    Yea ok. That's normal behaviour. Mobo is retraining the memory.
     
  3. ssal

    ssal Active Member

    Messages:
    640
    I messed around with this issue a bit.
    It seems that the original XMP is not necessarily for the higher speed DRAM. In order to run at the max speed of the ram, I need to change the XMP.
    I downloaded the Ryzen RAM calculator that suggest the new setting. Here's the suggested setting to make it run faster. Can someone advise if I should do it?
    upload_2020-4-8_15-17-14.png
     
  4. beers

    beers Moderator Staff Member

    Messages:
    8,554
    The profile you have selected is for Samsung B-die, which your memory is not based upon, so those likely won't boot at those settings.

    You might be able to load XMP but then decrease the frequency to 3000 or something, I had to do that with my b-die kit on the 1700 Ryzen.
     
  5. ssal

    ssal Active Member

    Messages:
    640
    This is the picture of my computer, without modification. I should be concerned with the top 5 numbers, right? The numbers seems to match on the Dram calculator.

    upload_2020-4-8_16-50-58.png
     
    Last edited: Apr 8, 2020
  6. ssal

    ssal Active Member

    Messages:
    640
    This is the spec of my computer. Can you help me what to select on the following in the Ryzen Dram Calculator:

    Processor
    Memory type
    Profile version
    Memory rank
    Frequency
    Motherboard

    PS: My research seems to say the CPU is a Zen + AM4; and the Memory is a Samsung B Die.


    AMD Ryzen 7 2700X Processor
    ASRock MicroATX Motherboard (B450M PRO4)
    Corsair LPX 64GB (4x16GB) 3200MHz C16 DDR4 DRAM Memory Kit
    Seagate BarraCuda 2TB Internal Hard Drive HDD – 3.5 Inch SATA 6Gb/s 7200 RPM
    HP EX920 1 TB M.2-2280 NVME Solid State Drive
    COUGAR MX330 Mid-Tower Case
    ZOTAC GeForce GTX 1060 DirectX 12 ZT-P10620A-10M 6GB 192-Bit GDDR5X PCI Express 3.0 HDCP Ready Video Card
    EVGA - 600W ATX 12V/EPS 12V 80 Plus Power Supply - Black
     
    Last edited: Apr 9, 2020
  7. ssal

    ssal Active Member

    Messages:
    640
    This has been a very frustrating experience trying to correct the ram speed with my PC.

    I did everything I learned by watch a few youTube tutorials and changed to the xmp profile, then change the various number like the TCL, tRCDRD, etc. And yet task manager still shows that I am running at 2133.

    As a last resort, I have sent ASRock support an email and hope that they have some solution to the issue.
     
  8. ssal

    ssal Active Member

    Messages:
    640
    Worked with ASRock support and didn't get the issue resolved.

    It seems the problem is the MBO (as someone had suggested). I am trying to get an RMA to return the MBO for a new one.

    If I am going to have a new board, do I have to reinstall Windows? Would the keycode work with the same model of MBO?
     
  9. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,236
    If its the exact same motherboard, you'll have no issues whatsoever. In fact, as long as its the same series as the original you should be ok. The chipset is what matters most.
     
  10. ssal

    ssal Active Member

    Messages:
    640
    I guess the last thing I want is to disassemble what I had built. I made up a list including of marking each cable's position to the numbers in the diagram and taking tons of pictures before I take it apart.

    There are plenty of advises on how to assemble a PC. Any suggestion on disassembling?
     
  11. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,236
    The only cables that can be a hassle are the front panel connectors but if you build enough pc's then its pretty simple.
     
  12. ssal

    ssal Active Member

    Messages:
    640
    I had only one.
    I'm going use some stickers labeling the cables referencing the MBO diagram. And I am going to take a lot of pictures first.
    When I reattach the CPU, I'll need some thermal paste, right? How do you clean the old stuff?
     
  13. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,236
    Yes, you'll need to apply new thermal paste, I use arctic silver 5. I use a paper towel to remove most of it then use rubbing alcohol on the paper towel to remove the reset.
     

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