Gaming pc memory problem

Discussion in 'Video Cards and Monitors' started by Lee Williams, Dec 19, 2019.

  1. Lee Williams

    Lee Williams New Member

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    21
    I’ve had the problem since I got it
     
  2. johnb35

    johnb35 Administrator Staff Member

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    42,053
    Is it under warranty? If so, rma it
     
  3. Darren

    Darren Moderator Staff Member

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    12,161
    Did you plug it in to the video card? Have a feeling you're running on onboard video.
     
    beers likes this.
  4. beers

    beers Moderator Staff Member

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    8,462
    Those were my feels as well. Ensure the monitor is connected to the horizontal card instead of the vertical onboard port.
     
  5. Lee Williams

    Lee Williams New Member

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    21
    I am running on the video card
     
  6. Lee Williams

    Lee Williams New Member

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    21
    Anyone have any other ideas?
     
  7. beers

    beers Moderator Staff Member

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    8,462
    What specific driver have you installed?
     
  8. Lee Williams

    Lee Williams New Member

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    21
    I have the NVIDIA graphics card driver installed.
     
  9. johnb35

    johnb35 Administrator Staff Member

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    42,053
    He asked which specific driver version is installed. Did you download it from Nvidia or let windows install the driver?

    You really need to take it in and have it diagnosed. It's most likely a bad driver or video card. Since its only a few months old, you should have a warranty period to get it checked out.
     
  10. Lee Williams

    Lee Williams New Member

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    21
    Where could I take it to get it looked at?
     
  11. johnb35

    johnb35 Administrator Staff Member

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    42,053
    You really haven't told us where you got this computer or if you built it yourself or what.
     
  12. Lee Williams

    Lee Williams New Member

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    21
    Yea I built this pc myself with a friends help. Yes he knew what he was doing. An I went to Best Buy an bought all the hardware there. Everything but the power supply.
     
  13. beers

    beers Moderator Staff Member

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    8,462
  14. Lee Williams

    Lee Williams New Member

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    21
    I just downloaded it an restarted the pc am still does the same thing.
     
  15. beers

    beers Moderator Staff Member

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    8,462
    Take it to a local shop so they can help you.
     

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