Eric Richards
banned
The big question is do you use "Labour" as a measure of time you spent doing the repair work to charge your customer?
It seems to be a common thing along with the TV & VCR industry I used to be in, I have always asked why? Labour to me seems to be that the repairer has just used physical effort in to doing that repair work. Knowledge is something we know that perhaps the customer does not know, something we can repair in ten minutes or so, were the customer might of spent a few hours on it if they decided to fix it, and made things worse.
Could we be a bit more professional and use something a bit more advance than "Labour" after all the job is a bit more complicated than digging holes in the ground.
It seems to be a common thing along with the TV & VCR industry I used to be in, I have always asked why? Labour to me seems to be that the repairer has just used physical effort in to doing that repair work. Knowledge is something we know that perhaps the customer does not know, something we can repair in ten minutes or so, were the customer might of spent a few hours on it if they decided to fix it, and made things worse.
Could we be a bit more professional and use something a bit more advance than "Labour" after all the job is a bit more complicated than digging holes in the ground.
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