tech(me): click on tools
noob(customer): i dont see a tools
Tech: what do you see at the top of ie?
noob:i see file, edit, view,
tools, help, back,forward...
tech: TOOLS!!!
noob(customer): everything is wrong with this internet service!!!
tech(me): so what is wrong with your internet???
noob: NOTHING!
tech:so your internet is working fine?
noob: YES!
tech:thank you and have a good night
noob: my cd burner does not work
tech:sir, i can only help you with internet issues
noob: but you are my
internet service provider?
noob:hi, ive had internet for a
year but i cant use it
tech(me): well, open up your internet explorer
noob: what is internet exlporer?
tech: go to your desktop
noob:whats my desktop?
tech: its the first thing you see when u start your computer
noob: well i dont have a computer
noob: it says windows has encountered an error, and it asks if i would like to report this issue
tech:so what can i help you with?
noob: well im calling you, so that i can report this error
tech:
click
these are all calls that i have taken in tech support...ill post more as they come..lol