Slow speed

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Shirshak Roy

New Member
Sir i want full version as it expires every 30 days.So you will be able to give the full version or i have to purchase the version.
 

SpriteMidr

Active Member
Sir i want full version as it expires every 30 days.So you will be able to give the full version or i have to purchase the version.

It is free
16hj6s5.png
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Sir i want full version as it expires every 30 days.So you will be able to give the full version or i have to purchase the version.
Uninstall what you downloaded and download the free version. Seems like you downloaded the trial version of the paid one.
 

Shirshak Roy

New Member
Sir it is resolved.Sir a program i dont know how a software mpc cleaner has entered and i am not able to uninstall it.It is giving the message "You need permission to access the folder from the adminstrator".
 

SpriteMidr

Active Member
Can you list what your issues are as it is harder to follow than a soap opera for me :)

Did you run the free CCleaner?

What did you install today to get this program appear?
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Ccleaner is working perfect.But please tell how can i remove it.
1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

4.

Download OTL to your Desktop


•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.

So in your original thread asking for help, please give us a short description of what the problem is and then post the logs from the following 4 programs.

1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL
 

SpriteMidr

Active Member
EDIT: VoyagerFan99 has put a better answer up whilst I was typing this up and testing it out for you, so follow his method, as mine might be a bit of an overkill for the situation.

-------


Right. I want you to press the Windows Key and R together (upload_2016-4-12_18-51-18.png + R)

This will open up a Dialog that says "run". I want you to type into this dialog box the following:

Code:
cmd.exe

...and hit enter.

When the command prompt opens, please can you run the following. This is case sensitive and must be typed in EXACTLY:

(After each line, hit enter)

Code:
wmic.exe /output:%appdata%\two.txt product get name,vendor,version,installdate,installLocation

systeminfo.exe >> %appdata%\one.txt

dir "C:\Program Files" "C:\Program Files (x86)" >> %appdata%\one.txt

type %appdata%\one.txt >> %appdata%\all.txt

type %appdata%\two.txt >> %appdata%\all.txt

notepad.exe %appdata%\all.txt

del %appdata%\one.txt %appdata%\two.txt %appdata%\all.txt

This set of commands just gets some system info for you, and opens the data in notepad. It deletes the three text files it stores the data in when you close notepad!

This info will let us know what is on your PC in terms of installed software.

For example, my computer produces this output:

Host Name: PC
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.10586 N/A Build 10586
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization:
Original Install Date: 11/04/2016, 18:03:51
System Boot Time: 11/04/2016, 20:14:32
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z170X-Gaming 3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 94 Stepping 3 GenuineIntel ~3401 Mhz
BIOS Version: American Megatrends Inc. F6, 01/03/2016
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume4
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London
Total Physical Memory: 32,717 MB
Available Physical Memory: 25,371 MB
Virtual Memory: Max Size: 37,837 MB
Virtual Memory: Available: 29,727 MB
Virtual Memory: In Use: 8,110 MB
Page File Location(s): C:\pagefile.sys
Hotfix(s): 5 Hotfix(s) Installed.
[01]: KB3140741
[02]: KB3140768
[03]: KB3144756
[04]: KB3154132
[05]: KB3147458
Network Card(s): 1 NIC(s) Installed.
[01]: Killer e2200 Gigabit Ethernet Controller
Connection Name: Ethernet
Status: Media disconnected
Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.
Volume in drive C has no label.
Volume Serial Number is 3269-3898

Directory of C:\Program Files

12/04/2016 17:56 <DIR> .
12/04/2016 17:56 <DIR> ..
11/04/2016 19:35 <DIR> AMD
11/04/2016 19:35 <DIR> CCleaner
12/04/2016 17:56 <DIR> Classic Shell
11/04/2016 19:35 <DIR> Common Files
11/04/2016 19:37 <DIR> CrystalDiskMark5
11/04/2016 18:11 <DIR> Hyper-V
11/04/2016 18:28 <DIR> Intel
30/10/2015 19:04 <DIR> Internet Explorer
11/04/2016 18:27 <DIR> Killer Networking
11/04/2016 18:26 <DIR> Realtek
11/04/2016 19:35 <DIR> Speccy
30/10/2015 19:04 <DIR> Windows Defender
30/10/2015 19:09 <DIR> Windows Journal
30/10/2015 19:04 <DIR> Windows Mail
30/10/2015 19:04 <DIR> Windows Media Player
30/10/2015 08:24 <DIR> Windows Multimedia Platform
30/10/2015 08:24 <DIR> Windows NT
30/10/2015 19:04 <DIR> Windows Photo Viewer
30/10/2015 08:24 <DIR> Windows Portable Devices
0 File(s) 0 bytes

Directory of C:\Program Files (x86)

11/04/2016 19:37 <DIR> .
11/04/2016 19:37 <DIR> ..
11/04/2016 19:35 <DIR> AMD
11/04/2016 18:28 <DIR> Common Files
11/04/2016 18:23 <DIR> Google
11/04/2016 18:24 <DIR> Intel
30/10/2015 19:04 <DIR> Internet Explorer
30/10/2015 08:24 <DIR> Microsoft.NET
11/04/2016 18:24 <DIR> Realtek
11/04/2016 20:13 <DIR> Samsung
30/10/2015 19:04 <DIR> Windows Defender
30/10/2015 19:04 <DIR> Windows Mail
30/10/2015 19:04 <DIR> Windows Media Player
30/10/2015 08:24 <DIR> Windows Multimedia Platform
30/10/2015 08:24 <DIR> Windows NT
30/10/2015 19:04 <DIR> Windows Photo Viewer
30/10/2015 08:24 <DIR> Windows Portable Devices
0 File(s) 0 bytes
17 Dir(s) 412,671,754,240 bytes free
InstallDate InstallLocation Name Vendor Version
20160411 C:\Program Files\Killer Networking\Network Manager\ Killer Bandwidth Control Filter Driver Rivet Networks 1.1.53.1325
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization BR Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Intel(R) Management Engine Components Intel Corporation 11.0.0.1158
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization IT Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 C:\Program Files\Killer Networking\Network Manager\ Killer Network Manager Rivet Networks 1.1.53.1325
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization RU Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization HU Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization CS Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 Microsoft Corporation 12.0.21005
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization PL Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 Microsoft Corporation 12.0.21005
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization SV Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\{920DEC42-4CA5-4d1d-9487-67BE645CDDFC}\ ACP Application Advanced Micro Devices, Inc. 2016.0403.2316.14
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization DA Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ AMD Settings Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization CHT Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Google Update Helper Google Inc. 1.3.21.115
20160411 Google Update Helper Google Inc. 1.3.29.5
20160411 C:\Program Files (x86)\AMD\ AMD Settings Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\Killer Networking\Network Manager\ Killer E220x Drivers Rivet Networks 1.1.53.1325
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization ES Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\CIM\ AMD Install Manager Advanced Micro Devices, Inc. 9.0.000.4
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization FR Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization JA Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization DE Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization TH Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization NL Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization CHS Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\ Intel(R) ME UninstallLegacy Intel Corporation 1.0.1.0
20160411 Intel(R) Chipset Device Software Intel Corporation 10.1.1.9
20160411 C:\Program Files\Intel\Intel(R) Rapid Storage Technology\ Intel(R) Rapid Storage Technology Intel Corporation 14.5.0.1081
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization NO Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization TR Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization KO Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ AMD Settings - Branding Advanced Micro Devices, Inc. 1.00.0000
20160411 RAPID Mode Samsung Electronics Co., Ltd. 1.0.1.96
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization FI Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160412 Classic Shell IvoSoft 4.2.5
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization EL Advanced Micro Devices, Inc. 2016.0403.2360.41341

This just gives us some idea on what to work off of, as something sounds wrong with your setup you have running, something sounds a bit iffy (i.e some bit of bad software has accidentally been installed on your system)
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
EDIT: VoyagerFan99 has put a better answer up whilst I was typing this up and testing it out for you, so follow his method, as mine might be a bit of an overkill for the situation.

-------


Right. I want you to press the Windows Key and R together (View attachment 7051 + R)

This will open up a Dialog that says "run". I want you to type into this dialog box the following:

Code:
cmd.exe

...and hit enter.

When the command prompt opens, please can you run the following. This is case sensitive and must be typed in EXACTLY:

(After each line, hit enter)

Code:
wmic.exe /output:%appdata%\two.txt product get name,vendor,version,installdate,installLocation

systeminfo.exe >> %appdata%\one.txt

dir "C:\Program Files" "C:\Program Files (x86)" >> %appdata%\one.txt

type %appdata%\one.txt >> %appdata%\all.txt

type %appdata%\two.txt >> %appdata%\all.txt

notepad.exe %appdata%\all.txt

del %appdata%\one.txt %appdata%\two.txt %appdata%\all.txt

This set of commands just gets some system info for you, and opens the data in notepad. It deletes the three text files it stores the data in when you close notepad!

This info will let us know what is on your PC in terms of installed software.

For example, my computer produces this output:

Host Name: PC
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.10586 N/A Build 10586
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization:
Original Install Date: 11/04/2016, 18:03:51
System Boot Time: 11/04/2016, 20:14:32
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z170X-Gaming 3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 94 Stepping 3 GenuineIntel ~3401 Mhz
BIOS Version: American Megatrends Inc. F6, 01/03/2016
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume4
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London
Total Physical Memory: 32,717 MB
Available Physical Memory: 25,371 MB
Virtual Memory: Max Size: 37,837 MB
Virtual Memory: Available: 29,727 MB
Virtual Memory: In Use: 8,110 MB
Page File Location(s): C:\pagefile.sys
Hotfix(s): 5 Hotfix(s) Installed.
[01]: KB3140741
[02]: KB3140768
[03]: KB3144756
[04]: KB3154132
[05]: KB3147458
Network Card(s): 1 NIC(s) Installed.
[01]: Killer e2200 Gigabit Ethernet Controller
Connection Name: Ethernet
Status: Media disconnected
Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.
Volume in drive C has no label.
Volume Serial Number is 3269-3898

Directory of C:\Program Files

12/04/2016 17:56 <DIR> .
12/04/2016 17:56 <DIR> ..
11/04/2016 19:35 <DIR> AMD
11/04/2016 19:35 <DIR> CCleaner
12/04/2016 17:56 <DIR> Classic Shell
11/04/2016 19:35 <DIR> Common Files
11/04/2016 19:37 <DIR> CrystalDiskMark5
11/04/2016 18:11 <DIR> Hyper-V
11/04/2016 18:28 <DIR> Intel
30/10/2015 19:04 <DIR> Internet Explorer
11/04/2016 18:27 <DIR> Killer Networking
11/04/2016 18:26 <DIR> Realtek
11/04/2016 19:35 <DIR> Speccy
30/10/2015 19:04 <DIR> Windows Defender
30/10/2015 19:09 <DIR> Windows Journal
30/10/2015 19:04 <DIR> Windows Mail
30/10/2015 19:04 <DIR> Windows Media Player
30/10/2015 08:24 <DIR> Windows Multimedia Platform
30/10/2015 08:24 <DIR> Windows NT
30/10/2015 19:04 <DIR> Windows Photo Viewer
30/10/2015 08:24 <DIR> Windows Portable Devices
0 File(s) 0 bytes

Directory of C:\Program Files (x86)

11/04/2016 19:37 <DIR> .
11/04/2016 19:37 <DIR> ..
11/04/2016 19:35 <DIR> AMD
11/04/2016 18:28 <DIR> Common Files
11/04/2016 18:23 <DIR> Google
11/04/2016 18:24 <DIR> Intel
30/10/2015 19:04 <DIR> Internet Explorer
30/10/2015 08:24 <DIR> Microsoft.NET
11/04/2016 18:24 <DIR> Realtek
11/04/2016 20:13 <DIR> Samsung
30/10/2015 19:04 <DIR> Windows Defender
30/10/2015 19:04 <DIR> Windows Mail
30/10/2015 19:04 <DIR> Windows Media Player
30/10/2015 08:24 <DIR> Windows Multimedia Platform
30/10/2015 08:24 <DIR> Windows NT
30/10/2015 19:04 <DIR> Windows Photo Viewer
30/10/2015 08:24 <DIR> Windows Portable Devices
0 File(s) 0 bytes
17 Dir(s) 412,671,754,240 bytes free
InstallDate InstallLocation Name Vendor Version
20160411 C:\Program Files\Killer Networking\Network Manager\ Killer Bandwidth Control Filter Driver Rivet Networks 1.1.53.1325
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization BR Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Intel(R) Management Engine Components Intel Corporation 11.0.0.1158
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization IT Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 C:\Program Files\Killer Networking\Network Manager\ Killer Network Manager Rivet Networks 1.1.53.1325
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization RU Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization HU Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization CS Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 Microsoft Corporation 12.0.21005
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization PL Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 Microsoft Corporation 12.0.21005
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization SV Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\{920DEC42-4CA5-4d1d-9487-67BE645CDDFC}\ ACP Application Advanced Micro Devices, Inc. 2016.0403.2316.14
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization DA Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ AMD Settings Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization CHT Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Google Update Helper Google Inc. 1.3.21.115
20160411 Google Update Helper Google Inc. 1.3.29.5
20160411 C:\Program Files (x86)\AMD\ AMD Settings Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\Killer Networking\Network Manager\ Killer E220x Drivers Rivet Networks 1.1.53.1325
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization ES Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\CIM\ AMD Install Manager Advanced Micro Devices, Inc. 9.0.000.4
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization FR Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization JA Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization DE Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization TH Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization NL Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization CHS Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 Microsoft Corporation 11.0.50727
20160411 C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\ Intel(R) ME UninstallLegacy Intel Corporation 1.0.1.0
20160411 Intel(R) Chipset Device Software Intel Corporation 10.1.1.9
20160411 C:\Program Files\Intel\Intel(R) Rapid Storage Technology\ Intel(R) Rapid Storage Technology Intel Corporation 14.5.0.1081
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization NO Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization TR Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization KO Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160411 C:\Program Files\AMD\ AMD Settings - Branding Advanced Micro Devices, Inc. 1.00.0000
20160411 RAPID Mode Samsung Electronics Co., Ltd. 1.0.1.96
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization FI Advanced Micro Devices, Inc. 2016.0403.2360.41341
20160412 Classic Shell IvoSoft 4.2.5
20160411 C:\Program Files\AMD\ Catalyst Control Center Next Localization EL Advanced Micro Devices, Inc. 2016.0403.2360.41341

This just gives us some idea on what to work off of, as something sounds wrong with your setup you have running, something sounds a bit iffy (i.e some bit of bad software has accidentally been installed on your system)
He's better off just running those scans I posted as it will remove whatever crapware/adware may be installed on his machine.
 
Last edited:

Shirshak Roy

New Member
Sir it is very long.Are there no other process.And sir can you tell me about the list of softwares above.What do they do.
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Sir it is very long.Are there no other process.And sir can you tell me about the list of softwares above.What do they do.
He isn't getting you to do it for the hell of it. If you want the problem fixed, you have to put the time into it. We can't do it for you.
No there is no other process. If you want to clean your system, this is the best you can do. All it takes are a few mouse clicks. It's not hard if you read and follow the directions.
 

SpriteMidr

Active Member
"And sir can you tell me about the list of softwares above.What do they do."

On some boards, I think the wording is "RTFM". Basically, read what Voyager put and you will get an idea :)
 

Shirshak Roy

New Member
Yes sir the adware is removed.I have upgraded my system to win10.All things are working properly.But i am not able to switch the "sleep" option.There is no option in pc.
 
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