hadn't read through the whole post, so someone else may have already mentioned all this, but
the thing a lot of people don't realize is the fact that the hdd and such are not made by dell
just because the machine has the dell name on it does not mean that they are the cause of all the problems
if dell recieves bad parts that aren't made durable enough, that's not their fault
and only when people call in for tech support can we start to notice a problem and work on fixing the issue
that's the thing, any comp you buy is going to have problems. but, the problems can't be fixed until they are known about
dell does a pretty good job and has a good policy when it comes to getting someones machine up and running
i have personally stayed on the phone with people for over 3 hours before just to make sure that their computer was up and running before i let them go
i have experienced problems with every computer i have ever used. i'm on an hp right now and it sucks. i can't stand it.
but, at least with dell, they will do whatever possible to make sure everything is working for you
hell, there's been a lot of times i have replaced parts and stuff for people even when they were out of warranty
a lot of people don't buy dell strictly for the computer, but more for the tech service and warranties
oh, and i did notice where someone said something about dells are not for playing the newest games
not so, dell has the new dimension gen 4 out. which is actually designed mainly for gaming
never been able to have access to one yet, but i hear they are pretty sweet