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My wife bought a HP laptop last year and rarely fooled with it -- so rarely that she has now forgotten the password. I tried to find a way around that problem and found this YouTube video: I followed the steps until got to the "Computer Reset" step. I started that, and now (about 4 hours...

This morning I cannot type text or numbers into any internet dialog box. It’s only internet sites affected, Word/Excel/etc work as normal. Any idea what’s going on?

OK, guess I'll be shopping for a SSD(!) :)

I'm considering doing another build, just for fun and to upgrade performance. I don't game or edit videos, just web browsing, watch movies, typical office applications. Current system is as noted below. What motherboard/CPU/HDD would give a worthwhile performance boost at a reasonable...

I've been having some problems with my PC and finally decided to just create the ISO, burn that to a DVD and reinstall without saving anything. When I opened the browser after reinstalling, I was surprised to find all my "Favorites" still there. Does Microsoft save those (and what other data?)...

So I should choose to keep "Nothing" during the upgrade?

This PC was upgraded from Win7 to Win10 in June 2016. To reinstall now would I use the repair disk created for Win10?

Nope, no fix. I'm about ready to either just replace the DVD drive again, or purchase an external USB DVD drive.

When a disc is inserted it opens the File Explorer screen, highlights the DVD drive and shows this message: "Drag files to this folder to add them to the disc." I routinely play movies with the same drive with VLC. Maybe I'm just not explaining the problem adequately -- let me try again with...

It's Win10 Home, the free upgrade from 7. And some more info: I opened one of the CDs on my Win7 PC and copied the files to a flash drive. Then I plugged the flash drive into the Win10 PC and the files were viewable(!) AFTER SOME FURTHER THOUGHT... I wonder if the problem might actually be...

I have many CDs filled with pictures of past travels/events/activities. These all seem to display just fine on a Win7 PC, but my Win10 PC sees no files on the disk. Fortunately, I still have Win7 on one of my desktops, so I can access and copy over the files as needed -- but why won't Win10...

But would he not still have the "expense, hassle or frustration of dealing with a company?!?" ?

Kindle safety is good to know (guess I can watch porn after all :)). As for their longevity, both of ours were gifts -- wife's is maybe 5 yrs old, mine about 2, and both get used a lot -- so we'll see how long they last. I previously had a Nook (also a gift) that after a couple of years the...

My wife and I both have had Kindle Fire tablets for a couple of years, no problems or serious complaints. We use them primarily for reading e-books, email and watching videos. My brother bought a Kindle Fire several months ago, and is now complaining that his tablet "has a virus" (apparently...

I had the same problem. Our house is a "T" shape, with my home office at one extreme corner. My aging Cisco DPC3825 gateway did not provide coverage beyond maybe halfway along the house. I tried an inexpensive Netgear extender (mdl EX2700), but its performance was spotty and erratic. I...

Network novice here. Could you please elaborate on this option? I'm desperate to improve performance of my home network and considering options for upgrading an aging Cisco gateway + extender.

According to the website "We are currently not distributing herdProtect at this time"

Since I'm not even sure what I would do with "integrated video" anyway, I guess the answer would be no. <G> And could you identify a laptop employing "mobile dual core hyperthreaded i5"? Thanks for the info!

Which laptop would provide performance comparable to the desktop described in my signature? Assume no gaming, just typical office applications, video viewing, email, etc.