Time Details
12/04/2007 10:24:53PM Corey: "I have a question about the MSI 8800GT i placed on the 27th"
12/04/2007 10:25:06PM Agent : "Sure.,"
12/04/2007 10:26:21PM Corey: "I know my estimated ship date is the 12/12, a previous person i talked to last week suggested i check my status on the 4th, i know this is a high demanding product and may or may not be on backorder"
12/04/2007 10:26:39PM Agent : "I will personally review your records and will obtain the latest information for you."
12/04/2007 10:29:38PM Agent : "Corey, I have checked the details and I see that, your order is backordered."
12/04/2007 10:29:47PM Corey: "one of my concerns are, a few people i know that ordered this product on the same date has received emails stating their order has been canceled do to lack of quantity"
12/04/2007 10:29:55PM Agent : "The estimated ship date of your order is 12/12/2007."
12/04/2007 10:30:21PM Agent : "Corey, do not worry your order is not cancelled."
12/04/2007 10:30:51PM Corey: "Do you know when this should be back in stock?"
12/04/2007 10:31:19PM Agent : "Corey, I apologize, I do not have the information."
12/04/2007 10:32:14PM Corey: "Ok, if something happens and is doesn't ship by the 12th, can i cancel? i was told by two people that it cannot be cancel because it was sent to the "fullfillment" system. is this true?"
12/04/2007 10:33:20PM Agent: "Corey, if the order goes to the fulfillment center the order can not be cancelled, but if the order can not be cancelled you can return the order."